Heather Johnson

• Served court documents and completed civil process duties for cases.
• Provided public safety assistance at community events to maintain safe and secure environments.
• Gathered information and evidence to assist in solving crimes.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Investigated incidents and crimes, collected evidence and recorded witness statements.
• Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.

• Talked regularly with citizens to establish rapport and become familiar presence in area.
• Actively patrolled assigned areas to prevent and detect roadway crimes.
• Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
• Conducted preliminary investigations at scenes of major crimes.
• Apprehended offenders and conducted interviews and interrogations.
• Gathered necessary information for court appearances and testified as witness under oath in court.
• Have worked with different crimes such as rape, theft, financial, and drug/paraphernalia.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Issued traffic citations for violations of traffic laws.
• Supervised crowds at busy events, including football and basketball games to prevent injuries.

• Made sure holding areas were cleaned and that prisoners were served meals on time.
• Tracked inmates through head counts, visitor logs and scheduled activities.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Booked new inmates into facility and processed inmates for release.
• Maintained the custody and control of 28 inmates housed in maximum security unit.
• Escorted inmates to and from cells, court, hospitals and medical appointments.
• Led disciplinary hearings and made recommendations for sentencing.
• Determined and assigned inmates to appropriate housing.
• Prepared, processed and maintained forms, reports, logs, records and activity journals.

Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.

Recruited, hired, trained and coached on average of Number new employees per year.

Established and maintained systems that safely met residents' needs.

Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.

Educated staff on state and federal statutes, rules and regulations governing home care services.

Interpreted and communicated new or revised policies to staff.

Maintained the scheduling and filled it as needed.