Heather Jones
Temecula,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment.
Overview
10
10
years of professional experience
Work History
Bartender
Red Hawk Golf Course
Temecula , CA
01.2020 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Campus Security Supervisor
Temecula Valley Unified School District
Temecula, CA
08.2015 - Current
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Notified police, fire department and emergency services of on-campus incidents.
- Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
- Served as initial contact for campus visitors and provided directions to specific buildings, events .
- Documented safety and security incidents using preset guidelines and methods.
- Obtained CPR, First Aid certifications in preparation for on-campus emergencies.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Enforced ongoing and special event parking regulations and issued parking tickets to violators.
- Monitored security, fire alarms via centralized electronic interface.
- Improved knowledge of security services available to students and campus personnel by participating in workshops and trainings.
Education
Associate of Arts -
Northampton Community College
Bethlehem, PA08.1997
High School Diploma -
Easton Area High School
Easton, PA06.1995
Skills
- Cocktail Service
- Hospitality and Guest Service
- Forecast Preparation
- Classic Cocktails
- Monitoring Alcohol Consumption
- Elegant Food Plating
- Liquor, Beer and Wine Knowledge
- Ordering Bar Supplies
- Anticipating Guest Needs
Timeline
Bartender
Red Hawk Golf Course
01.2020 - Current
Campus Security Supervisor
Temecula Valley Unified School District
08.2015 - Current
Associate of Arts -
Northampton Community College
High School Diploma -
Easton Area High School
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