Heather Jones
Luther
Summary
Proven detention officer with expertise in inmate supervision, emergency response, and conflict resolution. Skilled in safety compliance and effective communication, ready to enhance facility security and promote order.
Overview
4
4
years of professional experience
Work History
Detention Officer
Geo Group Inc
Baldwin
11.2025 - Current
- Supervised inmate activities and maintained facility security protocols.
- Conducted regular inspections of premises, identifying safety concerns and ensuring compliance with safety protocols.
- Managed inmate transportation to court appearances and medical appointments.
- Enforced facility rules and regulations to promote order and discipline.
- Participated in training programs to enhance conflict resolution skills.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Provided support and assistance to fellow officers during emergency situations.
- Served meals in a timely manner while enforcing mealtime regulations for inmates.
- Monitored inmate behavior, facilitating compliance with facility regulations and enhancing overall safety.
- Escorted inmates from one area of the detention center to another safely and securely.
- Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Maintained detailed records of incident reports and daily logs, providing accurate documentation of inmate activity for accountability.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Participated in training sessions designed to improve job performance or learn new techniques.
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
- Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
- Transported and escorted inmates to hospitals, court, and other institutions.
- Coordinated with medical staff to ensure detainees received necessary healthcare services.
- Conducted regular security checks of cells and common areas to prevent escapes and contraband entry.
Volunteer Firefighter
Luther Fire Department
Luther
11.2021 - Current
- Responded to emergency calls and provided immediate assistance at fire scenes.
- Participated in training sessions to improve firefighting techniques and safety protocols.
- Collaborated with team members during drills to enhance communication and coordination.
- Operated firefighting tools and equipment during training and actual emergency situations.
- Interacted professionally with victims, witnesses and other personnel associated with an incident.
- Responded quickly to emergency calls, providing medical aid where necessary.
- Coordinated activities with team members to enhance response effectiveness during incidents.
- Operated fire suppression equipment, including hoses, nozzles, and ladders, to control and extinguish fires.
CNA
Samaritas Senior Living
Cadillac
06.2024 - 12.2024
- Delivered compassionate care to enhance residents' quality of life in assisted living environments.
- Collaborated with nursing staff to monitor vital signs and conduct daily health assessments, ensuring timely interventions.
- Organized and maintained cleanliness of resident living areas and common spaces to promote a safe and welcoming environment.
- Supported residents with daily activities such as bathing, dressing, and eating.
- Communicated effectively with residents, families, and healthcare team members.
- Trained new staff on caregiving protocols and safety procedures.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility based on care requirements.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Attended educational programs to enhance understanding of healthcare practices.
Child Care Helper
Grandmas house child care
Tustin
09.2022 - 01.2024
- Assisted lead teachers in implementing educational activities and lesson plans.
- Communicated effectively with parents about children's progress and behavior.
- Supervised daily activities and ensured children's safety during playtime.
- Supervised indoor and outdoor play activities while ensuring safety of all children at all times.
- Maintained a clean, organized, and welcoming environment for children.
- Monitored children's interactions to foster positive social skills and teamwork among peers.
- Exhibited patience and understanding while addressing challenging behaviors, creating a supportive environment for children's growth.
- Maintained detailed records of attendance, meals, naps, and diaper changes to support child care routines.
- Organized activities such as arts and crafts, songs, stories, and outdoor playtime.
- Administered basic first aid for minor injuries and illnesses experienced by children.
Education
CNA - Health Care
Agape Healthcare Schools
Cadillac, MI05-2024
High School Diploma -
Pine River Area Schools
Le Roy, MI05-2013
Skills
- Inmate supervision
- Facility security
- Emergency response
- Inmate escorting
- Inmate observation
- Conflict resolution
- De-escalation techniques
- Restraint techniques
- First aid and CPR certified
- First aid administration
- Safety compliance
- Incident reporting
- Body and cell searches
- Headcounts
- Medical emergencies
- Medical assistance
- Physical restraint
- System recordkeeping
- Team collaboration
- Effective communication
- Active listening
- Problem solving
- Attention to detail
- Firearms training
Timeline
Detention Officer
Geo Group Inc
11.2025 - Current
CNA
Samaritas Senior Living
06.2024 - 12.2024
Child Care Helper
Grandmas house child care
09.2022 - 01.2024
Volunteer Firefighter
Luther Fire Department
11.2021 - Current
CNA - Health Care
Agape Healthcare Schools
High School Diploma -
Pine River Area Schools