Summary
Overview
Work History
Education
Skills
Timeline

Heather Joy Powell

Jeffersonville,Indiana

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

29
29
years of professional experience

Work History

Social Resource Specialist

CoverMyMeds - McKesson
01.2017 - Current
  • Responsible for connecting with patients that were recently diagnosed with pulmonary fibrosis and have been prescribed the medication OFEV
  • Assist them in finding co-pay assistance
  • Offer support groups and information about their diagnosis
  • Offer referrals to agencies within their communities that can assist them with any needs they have at home for example: Area Agency on Aging, Home Health Care, transportation services and Meals on Wheels
  • Have knowledge of Medicare, Medicaid, LIS, and Commercial Insurance
  • Proficient in the ICMS program, IPO program, Flourish, Five9 and Microsoft Teams
  • Team player that is self-motivated with a strong work ethic
  • Able to stay on task and work independently from home

Special Education Aide

SLATE RUN ELEMENTARY
08.2014 - 01.2017
  • Provided academic, social, and emotional support to students identified with IEP’s
  • Assisted with the READ 180 program and Systems 44
  • Completed 8 hours of training in Nonviolent Crisis Intervention

Development Specialist

COMMUNITY MONTESSORI
08.2005 - 06.2014
  • Supported students that had been identified with IEP’s
  • Worked with teachers to come up with strategic interventions to support students in the classroom that have not yet been identified with an IEP
  • Worked with students identified with ADHD, ASD, learning disabilities, emotional disabilities, and other health impairments

Support Staff

WELLSPRING CRISIS STABILIZATION UNIT
01.2003 - 10.2005
  • Supervised residents that were dealing with acute symptoms of mental health issues including: schizophrenia, bipolar depression, major depressive disorder, anxiety disorder and personality disorders
  • Would assist with meal preparation and activities of daily living including medication administration

Co-Teacher

COMMUNITY MONTESSORI
08.2001 - 07.2002
  • Provided math, language and practical life lessons to children ages 3-6 years of age using the Montessori Method

Admission Coordinator/Social Worker

GOOD SAMARITAN CENTER
01.2001 - 08.2001
  • Facilitated admitting residents into the nursing home
  • Maintained positive relations with professionals working at referral facilities
  • Assessed residents quarterly and assured their needs were being meet every day
  • Advocated for resident rights as needed

Discharge Planner

MERCY HEALTH PARTNERS
01.1997 - 08.2000
  • Assessed patients with discharge needs and linked them to community resources
  • Assessed high risk maternity patients and provided interventions as needed
  • Maintained good working relationships with collaborative agencies,

Licensed Social Worker

HOSPICE OF HOPE
12.1995 - 01.1997
  • Provided emotional support to terminally ill patients and their families
  • Linked patients to needed community resources based on ongoing psychosocial assessments
  • Performed ongoing bereavement services for survivors of terminally ill patients

Education

Bachelor of Social Work -

UNIVERSITY OF KENTUCKY, Lexington, Kentucky
05.1992

Skills

  • Behavioral assessment
  • Referral experience
  • Documentation and recordkeeping
  • Problem-solving
  • Time management
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Active listening
  • Adaptability and flexibility

Timeline

Social Resource Specialist - CoverMyMeds - McKesson
01.2017 - Current
Special Education Aide - SLATE RUN ELEMENTARY
08.2014 - 01.2017
Development Specialist - COMMUNITY MONTESSORI
08.2005 - 06.2014
Support Staff - WELLSPRING CRISIS STABILIZATION UNIT
01.2003 - 10.2005
Co-Teacher - COMMUNITY MONTESSORI
08.2001 - 07.2002
Admission Coordinator/Social Worker - GOOD SAMARITAN CENTER
01.2001 - 08.2001
Discharge Planner - MERCY HEALTH PARTNERS
01.1997 - 08.2000
Licensed Social Worker - HOSPICE OF HOPE
12.1995 - 01.1997
UNIVERSITY OF KENTUCKY - Bachelor of Social Work,

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Heather Joy Powell