Conducted outbound and received inbound calls to assist patients in program enrollment.
Provided patients with local resources and support groups tailored to individual needs.
Completed onboarding calls to welcome patients and ensure a smooth transition into the program.
Practicum Student
Baptist Health Louisville- The Acute Rehabilitation Unit
Louisville, KY
08.2018 - 04.2019
Conducted psychosocial assessments to evaluate needs of patients and families.
Facilitated family conferences to discuss care and treatment plans.
Participated in weekly interdisciplinary meetings to review patient cases.
Coordinated care and discharge plans for patients and families.
Completed follow-up calls to assess patient outcomes.
Collaborated with interdisciplinary teams to ensure comprehensive patient care.
After School Enrichment Teacher
St. Gabriel Preschool
Louisville, KY
01.2016 - 07.2018
Created a safe, nurturing environment for children in preschool through sixth grade. Engaged children with activities, crafts, and games to promote learning and development. Monitored children's safety and well-being during all activities. Maintained cleanliness of designated classroom and assisted with other duties as needed.
Practicum Student
Jefferson County Public Schools- The Bridge Family Resource Center
Louisville, KY
08.2017 - 04.2018
Established connections between students, families, and essential resources at Bowen Elementary and Coleridge Taylor Montessori.
Facilitated community events to promote engagement among students and families.
Assisted educators in classrooms with at-risk populations to enhance learning experiences.
Led initiatives focused on self-esteem development for students.
Organized and managed food pantry operations to support community needs on-site.
Education
MSSW - undefined
The University of Louisville, Kent School of Social Work
Louisville, KY
01.2019
BSW - undefined
The University of Louisville, Kent School of Social Work
Louisville, KY
01.2018
undefined
Mercy Academy
01.2013
Skills
Written and verbal communication
Empathy in challenging situations
Customer assistance
Organizational skills
Problem solving
Computer proficiency
Microsoft Office expertise
Active listening
Outgoing demeanor
Timeline
Social Resource Specialist
McKesson-Cover My Meds
12.2019 - Current
Practicum Student
Baptist Health Louisville- The Acute Rehabilitation Unit
08.2018 - 04.2019
Practicum Student
Jefferson County Public Schools- The Bridge Family Resource Center
08.2017 - 04.2018
After School Enrichment Teacher
St. Gabriel Preschool
01.2016 - 07.2018
MSSW - undefined
The University of Louisville, Kent School of Social Work
BSW - undefined
The University of Louisville, Kent School of Social Work
Assistant Executive Director at VITALITY SENIOR LIVING – ACCLAIM AT EAST BEACHAssistant Executive Director at VITALITY SENIOR LIVING – ACCLAIM AT EAST BEACH