HEATHER KEELING
San Angelo,TX
Summary
Professional in healthcare with solid experience in clinical duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
19
19
years of professional experience
Work History
Medical Assistant, NRCMA
Shannon Clinic
San Angelo, TX
09.2017 - Current
- Collaborated with healthcare team members to deliver high-quality patient care in a fast-paced environment
- Performed in-office diagnostic tests, sophia machine, EKGs and blood draws, under the supervision of a physician.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted with minor surgical procedures, including wound care, drain removal and suture removal.
- Proficient in using electronic health record (EHR) systems to input and retrieve patient information.
- Scheduled patient appointments and coordinated referrals to specialists as needed.
- Provided patient education on medical conditions, treatments, and medications.
- Managed medical records and documentation in compliance with HIPAA regulations.
- Assisted healthcare providers with examinations and procedures effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Cleaned and maintained logs for Autoclaves
- Schedule surgeries and placed orders for insurance authorization for procedures
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly
Medical Assistant, NRCMA
Community Medical Associates
San Angelo, TX
10.2013 - 09.2017
- Performed in-office diagnostic tests, including EKGs and blood draws, under the supervision of a physician.
- Assisted with minor surgical procedures and setting of sterile procedures.
- Proficient in using electronic health record (EHR) systems to input and retrieve patient information.
- Collaborated with healthcare team members to deliver high-quality patient care in a fast-paced environment.
- Scheduled patient appointments and coordinated referrals to specialists as needed.
- Provided patient education on medical conditions, treatments, and medications.
- Managed medical records and documentation in compliance with HIPAA regulations.
- Assisted healthcare providers with examinations and procedures effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Cleaned and maintained logs for Autoclaves
- Schedule surgeries and placed orders for insurance authorization for procedures
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Sales Associate
Bath and Body Works
San Angelo, TX
10.2015 - 12.2023
- Assisted customers with product selections, boosting sales and enhancing customer satisfaction.
- Managed inventory and restocked shelves, ensuring product availability and organized displays.
- Processed transactions efficiently, maintaining accurate records and minimizing errors.
- Collaborated with team members to meet sales targets and improve store performance.
- Delivered exceptional customer service, fostering repeat business and enhancing overall store sales.
- Managed inventory efficiently, ensuring optimal stock levels and minimizing product shortages.
- Worked closely with team members to achieve sales targets, contributing to a positive and productive work environment.
- Engaged customers with product knowledge, driving interest and increasing sales through personalized recommendations.
Medical Assistant, NRCMA
Shannon Urgent Care South
San Angelo, TX
08.2013 - 10.2013
- Assisted in patient intake and managed electronic health records for efficient data entry.
- Conducted routine laboratory tests and maintained accurate inventory of medical supplies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant, NRCMA
Planned Parenthood of West Texas
San Angelo, TX
06.2007 - 08.2017
- Conducted routine laboratory tests and maintained accurate inventory of medical supplies.
- Mentored junior medical assistants, fostering a supportive learning environment and skill development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Developed patient education materials, enhancing understanding of treatment plans and procedures.
- Managed programs such As the Breast and Cervical Cancer Program through DSHS.
- Counseled patients on test results and treatments.
Education
Associate of Science -
Howard College
San Angelo, TexasMedical Assistint - Medical Assistant
American Commercial College
San Angelo, TX08-2007
High School Diploma - undefined
Central High School
San Angelo, TX05-2002
Skills
- Customer Service
- Organized
- Time management
- Team Player
- Computer Literacy
- Multi tasked
- Electronic medical records
- Maintaining confidentiality
Timeline
Medical Assistant, NRCMA
Shannon Clinic
09.2017 - Current
Sales Associate
Bath and Body Works
10.2015 - 12.2023
Medical Assistant, NRCMA
Community Medical Associates
10.2013 - 09.2017
Medical Assistant, NRCMA
Shannon Urgent Care South
08.2013 - 10.2013
Medical Assistant, NRCMA
Planned Parenthood of West Texas
06.2007 - 08.2017
High School Diploma - undefined
Central High School
Associate of Science -
Howard College
Medical Assistint - Medical Assistant
American Commercial College