Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Keener-Gaddy

Cadet,MO

Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Proven track record in enhancing patient satisfaction and independence. Skilled in vital signs monitoring and providing emotional support, excelling in high-pressure environments, ensuring safety and compliance with HIPAA. Achieved a significant improvement in patient well-being through dedicated care and effective decision-making.

Overview

27
27
years of professional experience

Work History

Home Health Aide

Private Duty
09.2016 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.

Phlebotomist

Sana Lake Recovery Center
01.2022 - 02.2023
  • a Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Preformed 10-40 venipunctures a day.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

C.N.A.

Big River Nursing Center
05.2018 - 12.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

C.N.A

Big Bend Woods Nursing Center
11.2016 - 05.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

C.N.A.

Warrenton Manor
06.2014 - 09.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Home Health Aide

Private Duty
05.2005 - 06.2014
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

C.N.A.

Spectrum Home Healthcare
10.2002 - 05.2005
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

C.N.A.

Delmar Gardens North
02.1998 - 10.2002
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

High School Diploma -

North County Technical High School
Florissant, CO

Aspire Healthcare Solutions
Florissant, MO
02.2018 - 05.2018

Skills

  • Vital signs monitoring
  • First aid and safety
  • Documentation
  • Emotional Support and Companionship
  • Certified in CPR/AED
  • HIPAA Compliance
  • Venipuncture
  • Order of draw
  • Patient Care
  • Sample and specimen collection
  • Butterfly needle technique
  • Specimen handling
  • Patient confidentiality
  • Blood collection techniques
  • Specimen labeling procedures
  • Medical terminology knowledge
  • Infection Control

Timeline

Phlebotomist

Sana Lake Recovery Center
01.2022 - 02.2023

C.N.A.

Big River Nursing Center
05.2018 - 12.2021

Aspire Healthcare Solutions
02.2018 - 05.2018

C.N.A

Big Bend Woods Nursing Center
11.2016 - 05.2018

Home Health Aide

Private Duty
09.2016 - Current

C.N.A.

Warrenton Manor
06.2014 - 09.2016

Home Health Aide

Private Duty
05.2005 - 06.2014

C.N.A.

Spectrum Home Healthcare
10.2002 - 05.2005

C.N.A.

Delmar Gardens North
02.1998 - 10.2002

High School Diploma -

North County Technical High School

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Heather Keener-Gaddy