Heather Kenney
Windsor,CO
Summary
Experienced, collaborative, process improvement consultant passionate about helping organizations build relationships with staff to solve problems using a structured approach with sustained results. Working knowledge of DMAIC and Lean principles in a large health system setting. Forward-thinking professional with strong organization, communication, entrepreneurial skills.
- Twelve years of experience working with C-suite leaders to front line staff facilitating and leading Process Improvement teams including project management and change management
- Ten years of experience with Process Improvement curriculum development, implementation and training management utilizing in-person and on-line adult learning methods
- Fifteen years experience as a practicing physical therapist in various settings
- Eight years of experience planning and marketing events, including fundraising events
- Five years Executive Board Experience
Overview
26
26
years of professional experience
Work History
Process Improvement Consultant
UCHealth Poudre Valley Hospital
Fort Collins, CO
08.2011 - Current
- Lead and facilitate multi-disciplinary teams in process improvement projects based on strategic objectives
- Consulting and coaching leaders in process improvement tools to assist in prioritizing managing, and achieving organizational goals
- Utilize change management and project management principles
- Conduct Job and Workflow Analysis
- Utilize Data Analysis to drive performance, monitor and sustain outcomes
- Proficient in Microsoft office products (Word, Power Point, Excel, Outlook), Word Press, Various email/Newsletter platforms
- Lead of process Improvement curriculum development, implementation, and training (Green Belt, Introduction to Process Improvement, and Leadership training)
Physical Therapist
UCHealth Medical Group
Fort Collins, CO
05.2001 - 08.2011
- Evaluated and treated occupational health patients with orthopedic injuries. Established measurable goals to promote restoration of functional abilities
- Instructed patients in exercises, lifestyle changes and ergonomic factors in work and daily activities
- Performed Job Site Analysis, Employment Testing, and Functional Capacity Evaluations to ensure safe return to work
- Business case and program development for a Hospital Based Safe Patient Handling Program to reduce employee injuries and associated costs
Physical Therapist
Colorado Physical Therapy
Greeley, CO
04.1998 - 05.2001
Physical Therapist
North Colorado Medical Center (Now Banner Health)
Greeley, CO
08.1997 - 10.1998
Education
MBA - Corporate Training
Colorado Christian University
Denver, CO05.2012
Master of Science - Physical Therapy
Washington University in St Louis
St Louis, MO05.1995
Bachelor of Science - Exercise And Sport Science, Sports Medicine
Colorado State University
Fort Collins, CO05.1993
Skills
- UFundraising
- Marketing and content creations for Newsletters, flyers, social media, website, and emails to advertise various community and fundraising events
- Organizing, planning, and hosting events, including fundraising events
- Social Networking/Communication strategies
- Corporate Training and Instructional Design
- Team Building
- Conflict Resolution
- Problem Solving
- Collaboration
- Strategic Thinking
- Process Improvement (DMAIC and Lean)
- Project Management
- Data Analysis
- Proficient in Microsoft Office Products (Word, Power Point, Excel, Outlook, Teams)
- Analyzing Business Processes
Additional Training/Certifications/License
- ASQ Lean HealthCare Green Belt - 2011
- Denver Health Black Belt Certification - 2011
- UCHealth Green Belt Certification - 2011
- UCHealth Art of Leadership program completion -2018
- UCHealth Project Management Certification - 2019
- State of Colorado Physical Therapy License - Active
- In progress - Black Belt Certification
Affiliations
Multiple projects with measurable results presented at National Professional conferences
Windsor Charter Academy Executive board member - 5 years during expansion from K-8 to K-12
- Member at Large (Development and Fundraising Committee, Accountability Committee)
- Vice President
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Process Improvement Consultant
UCHealth Poudre Valley Hospital
08.2011 - Current
Physical Therapist
UCHealth Medical Group
05.2001 - 08.2011
Physical Therapist
Colorado Physical Therapy
04.1998 - 05.2001
Physical Therapist
North Colorado Medical Center (Now Banner Health)
08.1997 - 10.1998
MBA - Corporate Training
Colorado Christian University
Master of Science - Physical Therapy
Washington University in St Louis
Bachelor of Science - Exercise And Sport Science, Sports Medicine
Colorado State University
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