Heather Kikta
Lake Wales,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Kennel Technician
Orchid Springs Animal Hospital
Winter Haven, FL
04.2024 - Current
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Maintained records of animal feedings, treatments and other updates.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Prepared food to meet needs of animals under care with appropriate meals.
- Stayed on top of laundry, sweeping and disinfection protocols.
Temporary Receptionist
State Farm
Oviedo, FL
10.2023 - 11.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Collected Payments
Kennel Technician/Front Desk Receptionist
VCA Lake Wales Animal Hospital
Lake Wales, FL
05.2019 - 07.2022
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Maintained records of animal feedings, treatments and other updates.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Maintained clean and orderly play yards, kennels and cages.
- Prepared food to meet needs of animals under care with appropriate meals.
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Education
High School Diploma -
Lake Wales Senior High School
Lake Wales, FL05-2014
Associate of Arts -
Polk State College
Winter Haven, FLSkills
- Work Planning
- Customer Service
- Facilities Maintenance
- Multitasking
- Problem-solving abilities
- Teamwork and Collaboration
- Time management abilities
- Excellent Communication
Timeline
Kennel Technician
Orchid Springs Animal Hospital
04.2024 - Current
Temporary Receptionist
State Farm
10.2023 - 11.2023
Kennel Technician/Front Desk Receptionist
VCA Lake Wales Animal Hospital
05.2019 - 07.2022
High School Diploma -
Lake Wales Senior High School
Associate of Arts -
Polk State College
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