Heather Kilroy
Jupiter,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Teacher Assistant
Prince William County Public Schools
Gainesville, VA
08.2020 - 06.2023
- Responded to student needs and questions promptly.
- Promoted positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Special Education Paraprofessional
Utica Community Schools
Shelby Township, MI
10.2017 - 06.2020
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
Police Records Specialist
Town Of Oak Island
Oak Island, NC
07.2004 - 09.2006
- Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
- Assisted officers in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems.
- Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
911 Telecommunicator
Town Of Oak Island
Oak Island, NC
05.2000 - 07.2004
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure coordinated response during multi-agency incidents.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Education
Associate of Arts -
Brunswick Community College
Supply, NCHigh School Diploma -
South Brunswick High School
Southport, NC06.1995
Skills
- Student Engagement
- Special Education
- Classroom support
- Serving Diverse Communities
- Special Education Support
- Adapting to Classroom Needs
- Supervising Classroom Activities
- Coordinating with Teachers and Specialists
- Small Group Support and Assistance
- Elementary Education
Timeline
Teacher Assistant
Prince William County Public Schools
08.2020 - 06.2023
Special Education Paraprofessional
Utica Community Schools
10.2017 - 06.2020
Police Records Specialist
Town Of Oak Island
07.2004 - 09.2006
911 Telecommunicator
Town Of Oak Island
05.2000 - 07.2004
Associate of Arts -
Brunswick Community College
High School Diploma -
South Brunswick High School