Heather Kilroy
Jupiter,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Teacher Assistant
Prince William County Public Schools
08.2020 - 06.2023
- Responded to student needs and questions promptly.
- Promoted positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Special Education Paraprofessional
Utica Community Schools
10.2017 - 06.2020
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
Police Records Specialist
Town Of Oak Island
07.2004 - 09.2006
- Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
- Assisted officers in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems.
- Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
911 Telecommunicator
Town Of Oak Island
05.2000 - 07.2004
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure coordinated response during multi-agency incidents.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Education
Associate of Arts -
Brunswick Community College
Supply, NCHigh School Diploma -
South Brunswick High School
Southport, NC06.1995
Skills
- Student Engagement
- Special Education
- Classroom support
- Serving Diverse Communities
- Special Education Support
- Adapting to Classroom Needs
- Supervising Classroom Activities
- Coordinating with Teachers and Specialists
- Small Group Support and Assistance
- Elementary Education
Timeline
Teacher Assistant
Prince William County Public Schools
08.2020 - 06.2023
Special Education Paraprofessional
Utica Community Schools
10.2017 - 06.2020
Police Records Specialist
Town Of Oak Island
07.2004 - 09.2006
911 Telecommunicator
Town Of Oak Island
05.2000 - 07.2004
Associate of Arts -
Brunswick Community College
High School Diploma -
South Brunswick High School
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