AVP of Operations
Alterra Home Loans
- Leveraged technology solutions to automate repetitive tasks, freeing up time for more strategic decision-making activities.
- Evaluated emerging trends within the industry, staying ahead of competitors through innovative strategies and best practices adoption.
- Optimized resource allocation for better cost management and increased profitability.
- Ensured compliance with industry regulations through diligent monitoring practices and proactive policy updates.
- Implemented data-driven strategies to identify areas of improvement, leading to enhanced operational efficiency.
- Facilitated interdepartmental coordination efforts to streamline operations, achieve common objectives, and optimize overall performance levels.
- Collaborated with cross-functional teams to develop and implement new policies and procedures, resulting in positive organizational change.
- Managed the operational pipeline to ensure seamless workflow and timely project completion.
- Managed post-closing conditions to ensure compliance with regulatory requirements.
- Developed and delivered comprehensive mortgage training programs for staff, enhancing operational efficiency.
- Monitored and enforced compliance protocols to uphold operational integrity.
- Managed mortgage underwriting activities, ensuring timely and accurate processing of applications.
- Underwrote FHA loans, ensuring compliance with federal regulations and company policies.