Heather Kotouc
Cortland,OH
Summary
Dynamic Registered Nurse with a proven track record at Insight Hospital, excelling in medication administration and patient advocacy. Recognized for enhancing patient satisfaction through compassionate care and effective communication. Skilled in conducting thorough assessments and implementing evidence-based interventions, leading to improved patient outcomes and fostering a collaborative healthcare environment.
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Diligent RN with background in patient care and nursing. Skilled in managing complex medical conditions and supporting patient recovery. Demonstrated expertise in critical thinking and effective communication.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
Work History
Registered Nurse
Insight Hospital & Medical Center Trumbull
06.2015 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Co-Manager
Forever 21
03.2005 - 09.2014
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
Store Manager
Gadzooks
03.1998 - 03.2005
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Bachelor of Science - Nursing
Kent State University-Trumbull
Warren, OH12-2014
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Strong clinical judgment
- Compassion and empathy
- Physical assessments
- Telemetry monitoring
- Advanced cardiac life support (ACLS) certification
- Chest pain management
- HIPAA education
- Cardiac care
Timeline
Registered Nurse
Insight Hospital & Medical Center Trumbull
06.2015 - Current
Co-Manager
Forever 21
03.2005 - 09.2014
Store Manager
Gadzooks
03.1998 - 03.2005
Bachelor of Science - Nursing
Kent State University-Trumbull
Similar Profiles
Diana BruceDiana Bruce
Registered Nurse at Trumbull Regional Medical Center-InsightRegistered Nurse at Trumbull Regional Medical Center-Insight
Chelsea ParneyChelsea Parney
Respiratory Therapist at Insight Hospital and Medical Center- ColdwaterRespiratory Therapist at Insight Hospital and Medical Center- Coldwater
Seif HayekSeif Hayek
PGY-3 Internal Medicine Chief Resident at Insight Hospital & Medical CenterPGY-3 Internal Medicine Chief Resident at Insight Hospital & Medical Center