Heather Kuhley
Wellington,FL
Summary
Proficient in managing business operations with a focus on compliance and policy development. Developed marketing strategies to enhance customer acquisition while overseeing financial management and budgeting activities. Established operational procedures that streamlined workflows and improved efficiency. Maintained strong client relationships through superior customer service and effective conflict resolution.
Overview
30
30
years of professional experience
Work History
Owner
Pixie event planning small catering
West Palm Beach, Florida
06.2019 - 06.2024
- My role as owner was to purchasing creating designing lining up other businesses scheduling venues
- Ensured compliance with applicable laws and regulations related to business operations.
- Developed policies and procedures for the organization.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
Owner
Thullen daycare
West Palm Beach , FL
01.2010 - 06.2023
- Ensured compliance with applicable laws and regulations related to business operations.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and creation of operational procedures and workflow planning.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Owner
Heathers catering
Struthers , Ohio
06.1994 - 09.2003
- Everything that it takes to run a catering business
Education
Certificate - Horticulture
Jvc
Youngstown, OH06-1993
Skills
- Financial management
- Marketing strategy
- Customer service
- Team building
- Operational planning
- Networking skills
- Budgeting skills
- Conflict resolution
- Risk assessment
- Staff training
- Administrative oversight
- Staff management
- Business management
- Hiring and staffing
- Social media control
- Partnership development
- Operations management
- Financial planning
- Budget development
- Negotiation
- Cost reduction
- Policy development
- Human resources
- Project estimating
- Profit and loss analysis
- Sales oversight
- Supply chain optimization
- Relationship building
- Customer relations
- Staff hiring
- Profit and loss
- Small business operations
- Client service
- Project management
Timeline
Owner
Pixie event planning small catering
06.2019 - 06.2024
Owner
Thullen daycare
01.2010 - 06.2023
Owner
Heathers catering
06.1994 - 09.2003
Certificate - Horticulture
Jvc