Summary
Overview
Work History
Education
Skills
Software Skills
Timeline
Generic

Heather Lamb

Derry,NH

Summary

Dynamic payroll leader with a proven track record at EF Education, excelling in relationship building and strategic planning. Spearheaded initiatives that enhanced team collaboration and reduced payroll errors significantly. Adept at staff management and decision-making, fostering a culture of continuous improvement and employee engagement across diverse teams.

Overview

20
20
years of professional experience

Work History

Director of U.S. Payroll

EF Education
10.2021 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Transitioned 3500 employees from ADP Workforce Now to ADP Globalview
  • Oversee a team of 5 who process payroll for 3500 employees in 20 different legal entities across the United States.

Payroll Manager

EF Education
04.2019 - 10.2021
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Provided reports to Financial Managers, and VP's
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Processed payrolls for 3500 employees across the United States in 20 different legal entities

Senior Payroll Coordinator

EF Education
01.2016 - 04.2019
  • Streamlined payroll processing by implementing efficient systems and procedures.
  • Coordinated with accounting department to ensure accurate financial reporting related to employee compensation expenses.
  • Implemented effective timekeeping processes that ensured accurate tracking of employee hours worked.
  • Managed accurate and timely processing of monthly and bi-weekly payrolls for over 3500 employees across multiple states.

Payroll Coordinator

EF Education
03.2006 - 01.2015
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Completed monthly and bi-weekly payroll for 3500 employees across 20 different legal entities.
  • Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
  • Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.

Education

High School Diploma -

Cumberland Valley High School
Mechanicsburg, PA

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Staff management

Software Skills

  • Microsoft Office Suite
  • ADP Workforce Now
  • Oracle
  • ADP Globalview

Timeline

Director of U.S. Payroll

EF Education
10.2021 - Current

Payroll Manager

EF Education
04.2019 - 10.2021

Senior Payroll Coordinator

EF Education
01.2016 - 04.2019

Payroll Coordinator

EF Education
03.2006 - 01.2015

High School Diploma -

Cumberland Valley High School

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