Heather Lane
Hoopeston,IL
Summary
Driven Senior Accounts Receivable Specialist with over 5 years experience with the Genpact / Versant Health client. Self motivated to ensure provider payments are posted timely with attention to accuracy and detail. Demonstrates excellent provider relations skills to assist with statement / balance inquiries. Proficient in using Microsoft Excel and Microsoft Word.
Overview
18
18
years of professional experience
Work History
Senior Accounts Receivable Specialist
Genpact
Danville, IL
08.2006 - Current
- Pull daily lockboxes and credit card transactions for coding and uploading into Compuvision and NetSuite.
- Generating daily aging reports to assist with posting payments.
- Developed strong relationships with key contacts for major providers, fostering trust and leading to improved payment timeliness.
- Managed and responded to correspondence and inquiries from providers via phone and email. Providing monthly statements and reports upon request.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Support management team month-end close activities when requested.
- Improved cash flow by managing and processing accounts receivable transactions timely and accurately.
- Previous clients with Genpact include Walgreen's Accounting, RS Medical, and Roche. Duties included review of medical documentation to support medical necessity in their respective healthcare fields of expertise.
Education
High School Diploma -
North Vermillion High School
Cayuga, IN05.1993
Skills
- Accounts Receivable
- Strong client relations skills
- Microsoft Excel
- Some collections
- Accurate payment posting
- Attention to Detail
- Proactive and Self-Motivated
- Customer Relations
- Data Entry
- Microsoft Word
Timeline
Senior Accounts Receivable Specialist
Genpact
08.2006 - Current
High School Diploma -
North Vermillion High School