Heather LaPolice
Cedar Falls,IA
Summary
Knowledgeable Birth Center Director with solid background in managing operations and driving team performance. Successfully led initiatives to improve service quality and staff efficiency. Demonstrated leadership in fostering collaborative environments and addressing evolving needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Birth Center Director
Floyd County Medical Center
01.2020 - Current
- Increased compliance with regulatory standards through regular audits and ongoing process improvements.
- Led quality improvement initiatives resulting in higher patient satisfaction scores and reduced readmission rates.
- Led quality improvement initiative to reduce the rate of cesarean sections, reduce postpartum hemorrhage, and increase prompt identification and treatment of severe maternal hypertension.
- Developed new nursing policies for increased efficiency and better patient outcomes.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Developed, Implemented, and Chair the Patient Family Advisory Council for Floyd County Medical Center.
Registered Nurse
Floyd County Medical Center
05.2005 - 01.2020
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
LPN
Floyd County Medical Center
01.2004 - 05.2005
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Education
Bachelor of Science - Nursing
Aspen University
Denver, CO03-2021
Skills
- Leadership and guidance
- Quality improvement
- Staff scheduling
- Policy development
- Multidisciplinary team collaboration
Certification
NRP Instructor
TNCC Instructor
BLS
PALS
S.T.A.B.L.E
Timeline
Birth Center Director
Floyd County Medical Center
01.2020 - Current
Registered Nurse
Floyd County Medical Center
05.2005 - 01.2020
LPN
Floyd County Medical Center
01.2004 - 05.2005
Bachelor of Science - Nursing
Aspen University
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