Cesar Evaristo
SCHAUMBURG,IL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
General Manager
Chipotle
06.2020 - 11.2025
- Led daily operations to ensure consistent food quality and service standards.
- Managed inventory levels to optimize supply chain efficiency and reduce waste.
- Trained and mentored staff on customer service and food preparation procedures.
- Developed schedules to maintain adequate staffing during peak hours.
- Implemented health and safety regulations to ensure compliance and employee wellbeing.
- Coordinated with suppliers to maintain fresh ingredient availability for menu items.
- Enhanced team communication through regular meetings and feedback sessions.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Implemented employee discipline measures by issuing verbal and written warnings for policy violations.
- Guided management and supervisory staff to promote smooth operations.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Education
Bachelor of Science - Business Administration And Management
DeVry University
Oak Brook, IL 06.2007 - 10.2011
Skills
- Operations management
- Inventory management
- Supply chain management
- Supply chain optimization
- Budgeting
- Cost control
- Profit and loss
- Quality control
- Health compliance
- Customer relationship management
- Customer retention
- Restaurant operations
- Sales expertise
- Sales planning
- Purchasing
- Performance monitoring
- Performance improvements
- Trend analysis
- Staff training
- Team training and development
- Employee scheduling
- Team coordination
- Team management
- Staff development
- Leadership
- Leadership guidance
- Leadership and team building
- Networking
- Conflict resolution
- Effective communication
- Verbal and written communication
- Problem solving
- Analytical skills
- Time management
- Workflow planning
- Service quality improvement
- Customer experiences
- Performance evaluations
- Leader
- Leader
- Performance evaluations
- Leadership guidance
Languages
Spanish
Professional
Certification
- Food management certification.
References
References available upon request.
Timeline
General Manager
Chipotle
06.2020 - 11.2025
Bachelor of Science - Business Administration And Management
DeVry University
06.2007 - 10.2011