Heather Larsen
Prospect Park,PA
Summary
Versatile and motivated professional with a talent for building relationships, managing projects, and ensuring efficiency in fast-paced environments. Quick to learn new skills and adapt to evolving challenges, with a strong focus on organization, compliance, and problem-solving. Excels at navigating complex tasks with professionalism and ease.
Overview
9
9
years of professional experience
Work History
Graduate Assistant
West Chester Univeristy
West Chester, Pennsylvania
09.2023 - 05.2025
- Collected and arranged data to assist faculty engaged in authorized research.
- Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Conducted comprehensive literature reviews to support ongoing research projects.
Human Resources Manager/ Bartender
Dom and Mia's
01.2023 - 02.2025
- Managed HR functions, including onboarding, employee records, and creating employee handbook, ensuring compliance and enhancing employee experience
- Developed and implemented a new hire onboarding training program
- Ensured compliance with employment laws and regulations, reviewed policies and practices, and supported talent management initiatives, enhancing overall HR efficiency
Bartender/Trainer
barcelona Wine Bar
01.2018 - 05.2020
- Provided excellent customer service, efficiently taking orders and building positive rapport with guests, contributing to high customer satisfaction rates
- Trained and mentored new staff, ensuring they were well-prepared and knowledgeable, enhancing team performance and service quality
- Handled all cash and credit transactions with accuracy, maintaining financial integrity and customer trust
Paraprofessional
School District of Philadelphia
09.2016 - 06.2018
- Assisted in creating and implementing behavior plans for students with behavioral issues, improving classroom management and student outcomes
- Collaborated with teachers to develop individualized support strategies, enhancing student engagement and reducing behavioral incidents
- Monitored and documented student progress, providing valuable insights to support ongoing adjustments to behavior plans
Education
Master's Degree - Human Resources Management and Services
West Chester University of Pennsylvania
01.2025
Bachelor's Degree - Psychology
West Chester University of Pennsylvania
01.2023
Skills
- Onboarding and Employee Integration
- Labor and Employment Law Compliance
- Organizational Development and Change Management
- Conflict Resolution and Mediation
- HR Policies and Compliance
- Training, coaching, and employee development
- Employee engagement and retention
- Recruiting and Talent Acquisition
Timeline
Graduate Assistant
West Chester Univeristy
09.2023 - 05.2025
Human Resources Manager/ Bartender
Dom and Mia's
01.2023 - 02.2025
Bartender/Trainer
barcelona Wine Bar
01.2018 - 05.2020
Paraprofessional
School District of Philadelphia
09.2016 - 06.2018
Master's Degree - Human Resources Management and Services
West Chester University of Pennsylvania
Bachelor's Degree - Psychology
West Chester University of Pennsylvania
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