Heather Lawler
Valencia,CA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
23
23
years of professional experience
Work History
Non-QM Team Lead
Cake Mortgage
Chatsworth, CA
02.2024 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with industry standards and regulations.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Maintained positive working relationship with fellow staff and management.
Senior Underwriter
Cake Mortgage
Chatsworth, CA
12.2020 - 06.2022
- Monitored pipeline activity to ensure timely processing of all loans within established service level agreements.
- Reviewed appraisals for accuracy before approving a loan package for submission.
- Gathered and analyzed information to determine risk acceptability.
- Assisted marketing and sales departments by providing expertise in underwriting and related areas.
- Interpreted underwriting guidelines and assessed risks according to company policies.
Senior Underwriter
JP Morgan Chase
Chatsworth, CA
06.2002 - 12.2013
- Underwrite all conventional purchase and refinance loan submissions in less than 24 hours.
- Analyzed financial documents, including, but not limited to, tax returns, income documents, appraisals, bank statements, and credit reports.
- Develop and maintain strong communication skills with loan officers and processors to expedite loan funding.
- Maintain pipeline of over 150 files
Education
High School Diploma -
Frazier Moutain High
Frazier Park, CASkills
- Risk assessment
- Team leadership
- Employee training
- Loan underwriting
- Pipeline management
- Analytical thinking
Timeline
Non-QM Team Lead
Cake Mortgage
02.2024 - Current
Senior Underwriter
Cake Mortgage
12.2020 - 06.2022
Senior Underwriter
JP Morgan Chase
06.2002 - 12.2013
High School Diploma -
Frazier Moutain High
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