Heather Lebrija
Williamsburg,VA
Summary
Licensed Practical Nurse with a background in high-volume clinic support, patient assessments, triage, Epic charting, and care coordination across multiple specialties. Handled prior authorizations, procedure scheduling, discharge teaching, and staff training while maintaining HIPAA compliance, strong patient rapport, and organized clinical workflow.
Overview
14
14
years of professional experience
Work History
LPN
Riverside Health System
Williamsburg, Virginia
10.2017 - 07.2025
- Maintained high volume clinics.
- Scheduled surgeries, started and completed prior authorizations for multiple surgeries, procedures, medications and DME products.
- Coordinated scheduling of patient procedures and visits, optimizing workflow and reducing patient wait times.
- Worked with and helped support many specialties including: Orthopedics & Sports Medicine, Pain Management, Neurology and Sleep, Women's Health, Cardiology, Internal Medicine and Family Care, and much more.
- Trained and mentored new staff on nursing care practices, Riverside procedures, and protocols to ensure high-quality patient care.
- Collaborated with Riverside Health System care teams on patient treatment plans.
- Facilitated proper waste handling and monitored clinical supply levels to ensure compliance with safety standards.
- Streamlined inventory management by stocking and organizing clinical and office supplies, enhancing operational efficiency.
- Built strong patient and staff rapport and supported satisfaction.
- Improved care documentation quality and patient understanding.
- Reinforced discharge instructions and home care guidance for patients.
- Performed physical assessments, including vital signs and health history documentation.
- Maintained a safe environment by following infection control policies and procedures.
- Remained HIPAA compliant and took very seriously patient confidentiality.
- Received Orthopedic Technician, Wound-Care, and casting certifications.
Dental Assistant
Lifetime Family Dental
01.2012 - 01.2015
- Assisted with treatment and procedures for patients.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Obtained X-ray certification to perform diagnostic imaging.
- Kept all aspects of patient care confidential.
- Prepared treatment rooms and sterilized instruments for patient appointments.
- Restocked supplies and organized materials for daily dental operations.
- Documented dental codes and treatment on paper and EMR.
Education
Completed Program - Medical Billing and Coding
Virginia Wesleyan University
Virginia Beach, VA02-2026
Licensed Practical Nursing -
MCI/ECPI
Newport News, VA06-2017
Skills
- Patient Care
- Clinical Judgment
- Patient assessment
- Wound Care Management
- Orthopedic Care
- Epic charting
- Medical Documentation
- Care coordination
- Authorization Management
- Healthcare Billing
- BLS/CPR
- HIPAA compliance
- Problem solving
- Leadership
- Communication
- Family education
- Preventive care
- Patient triaging
Personal Information
Title: Licensed Practical Nurse
Timeline
LPN
Riverside Health System
10.2017 - 07.2025
Dental Assistant
Lifetime Family Dental
01.2012 - 01.2015
Completed Program - Medical Billing and Coding
Virginia Wesleyan University
Licensed Practical Nursing -
MCI/ECPI