Heather LeVay
Colorado Springs,Colorado
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Assistant Regional Property Manager
American Capital Realty Group
12.2021 - Current
- Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
- Maximized revenue growth by developing and executing competitive pricing strategies for each property.
- Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Assisted in due diligence processes during new acquisitions, providing detailed assessments of potential investments'' operational strengths or weaknesses based on regional expertise.
Property Manager
American Capital Realty Group
07.2008 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Education
Bachelor of Science - Kinesiology
Arizona State University
Tempe, AZSkills
- Contract Negotiation
- Staff Training
- Performance Management
- Time Management
- Financial Analysis
- Property Operations
- Project Management
Timeline
Assistant Regional Property Manager
American Capital Realty Group
12.2021 - Current
Property Manager
American Capital Realty Group
07.2008 - Current
Bachelor of Science - Kinesiology
Arizona State University
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