Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather LeVay

Colorado Springs,Colorado

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Assistant Regional Property Manager

American Capital Realty Group
Colorado Springs, CO
12.2021 - Current
  • Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.
  • Maximized revenue growth by developing and executing competitive pricing strategies for each property.
  • Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
  • Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Assisted in due diligence processes during new acquisitions, providing detailed assessments of potential investments'' operational strengths or weaknesses based on regional expertise.

Property Manager

American Capital Realty Group
Colorado Springs, CO
07.2008 - Current
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

Education

Bachelor of Science - Kinesiology

Arizona State University
Tempe, AZ

Skills

  • Contract Negotiation
  • Staff Training
  • Performance Management
  • Time Management
  • Financial Analysis
  • Property Operations
  • Project Management

Timeline

Assistant Regional Property Manager

American Capital Realty Group
12.2021 - Current

Property Manager

American Capital Realty Group
07.2008 - Current

Bachelor of Science - Kinesiology

Arizona State University
Heather LeVay