Heather Lewis
Teague,TX
Summary
I am very dedicated to helping my patients and co-workers in anyway I can. I love communicating and getting to know my patients and making them feel like family. I have worked in dentistry for 15 years now and I absolutely love it! I am very skilled in insurance and billing. I also hold a RDA so, I am trained in front and back office.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Financial Coordinator
Garden Oaks Family & Cosmetic Dentistry
Denton, TX
05.2014 - 11.2024
- Processed patient insurance claims to ensure accuracy and completeness of information.
- Managed patient accounts, ensuring timely payments and resolving patient disputes.
- Monitored patient accounts to identify overdue payments and initiate collections processes.
- Coordinated patient scheduling, appointments and referrals.
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Collected payments from patients in accordance with established policies and procedures.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Dental Assistant
Dr. Stacie Test DDS
Sanger, TX
03.2011 - 05.2014
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
Education
Registered Dental Assistant
ATI
Dallas, TX03-2011
Skills
- Account Reconciliation
- Skilled in Dentrix
- Insurance documentation processing
- Patient Scheduling
- Payment Billing Processing
- Incoming Call Reception
- Insurance Billing
- Registered Dental Assistant License
- Dental Radiography
- Treatment Planning
Certification
Registard Dental Assistant - RDA
References
References available upon request.
Timeline
Financial Coordinator
Garden Oaks Family & Cosmetic Dentistry
05.2014 - 11.2024
Dental Assistant
Dr. Stacie Test DDS
03.2011 - 05.2014
Registard Dental Assistant - RDA
Registered Dental Assistant
ATI
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