Heather Lillard-Goodson
Kingston,TN
Summary
Human Resources Generalist supporting onboarding, employee relations coordination, training administration, workforce planning, and HR compliance in complex project environments. Partners with recruiting, Labor Relations, and hiring managers to manage employee integration, records, and site readiness while maintaining confidentiality and accurate HR documentation.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Human Resources Generalist
Bechtel National, Inc.
01.2022 - Current
- Coordinate end-to-end onboarding processes for craft, non-manual, and subcontract personnel, ensuring compliance with company and client requirements.
- Partner with recruiting teams, Labor Relations, hiring managers, and employees to facilitate seamless workforce integration and jobsite readiness.
- Conduct new employee orientation and welcome to Bechtel new hire sessions, introducing organizational policies, procedures, and site-specific resources.
- Managed employee documentation, badging requirements, training schedules, and HR-related records, ensuring confidentiality and accuracy.
- Established and coordinated UPF Learning Academy, enhancing employee development and continuous learning initiatives for UPF and BNI Legacy employees in Customer Based Leadership.
- Administered employee recognition programs and service award events, celebrating employee milestones with managers and senior leadership.
- Support workforce planning efforts by coordinating employee relocations, living allowances, position postings, and onboarding logistics
- Intern Coordinator served as the primary contact for interns while at UPF. Coordinated orientation, training and activities for the interns while here for 10 weeks. Helped to prepare and execute end of internship presentations and evaluations.
- Supported UPF project objectives by assisting with various administrative tasks.
Senior Administrative Assistant-Project Management Office
Oak Ridge National Lab
12.2019 - 01.2022
- Coordinated with staffing agencies and HR to fill positions for various projects aligned with a $2B annual lab plan.
- Collaborated with Human Resources and staffing agencies to recruit and onboard personnel, enhancing support for multiple organizational functions.
- Acted as Division Training Officer, overseeing employee training compliance and workforce development initiatives.
- Supported employee engagement and organizational effectiveness by implementing policies and facilitating staff communications.
- Developed remote work protocols and workforce support processes during the COVID-19 response, ensuring operational continuity.
Senior Administrative Assistant to Project Director
Bechtel National Inc.
04.2015 - 11.2019
- Coordinated employee communications, scheduling, travel logistics, expense reporting, and meeting management to support project leadership and management teams.
- Facilitated interactions between project personnel, clients, and corporate stakeholders, promoting positive working relationships and effective communication.
- Arranged client visits and project tours, ensuring compliance with site requirements and enhancing overall customer experience.
- Executed employee recognition programs, service award events, and leadership functions to enhance employee engagement and foster a positive organizational culture.
- Maintained confidential business information while supporting workforce and leadership initiatives in a fast-paced project environment.
Work Package Library/Administrative
Sun Technical (Subcontractor for Bechtel)
08.2012 - 04.2015
- Led the satellite work package library under the control of Bechtel/TVA.
- Developed trend reports on delinquency that enabled management team to effectively track packages from planning to closure.
- Collaborated with craft personnel to facilitate progress of work packages through status changes, ensuring timely updates.
- Tech edited all records prior to sending them to document control.
- Coordinated training sessions for library team members, improving skills and knowledge critical for library operations.
Administrative/Property Administrator
Safety and Ecology (Perma-Fix)
07.2011 - 07.2012
- Accountable for all government property on the ORNL Hot Cells Project.
- Supported procurement by writing purchase orders and coordinating administrative activities.
- Collaborated with Labor Relations to streamline contractor onboarding for the project. to onboard contractors for the project.
Records and Dosimetry Clerk
SEC Radcon Alliance, LLC
06.2010 - 06.2011
- Managed surveys, radiological work permits, air samples, and site correspondence for RADCON Operations at ORNL and Y12, ensuring compliance with safety regulations.
- Managed database for tracking risk exposures and determinations, enhancing data accessibility for safety assessments.
- Distributed TLDs to personnel and investigated findings to provide management with oversight and informed decision-making.
Education
Meigs County High School
01-1995
Tennessee Tech
Cookeville, TNCleveland State Community College
Cleveland, TNSkills
- Onboarding coordination
- Training coordination
- Employee relations
- Workforce planning
- Employee engagement strategies
- Talent management
- Exit interviews
- Employee handbooks
- Records management
- Organizational development
- Executive support
- Effective communication
- Team building
- Problem solving
- Confidentiality assurance
- Staff orientation
Certification
HR Generalist Certification, AIHR Academy November 2023
Timeline
Human Resources Generalist
Bechtel National, Inc.
01.2022 - Current
Senior Administrative Assistant-Project Management Office
Oak Ridge National Lab
12.2019 - 01.2022
Senior Administrative Assistant to Project Director
Bechtel National Inc.
04.2015 - 11.2019
Work Package Library/Administrative
Sun Technical (Subcontractor for Bechtel)
08.2012 - 04.2015
Administrative/Property Administrator
Safety and Ecology (Perma-Fix)
07.2011 - 07.2012
Records and Dosimetry Clerk
SEC Radcon Alliance, LLC
06.2010 - 06.2011
Meigs County High School
Tennessee Tech
Cleveland State Community College