Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Heather Lim

Heather Lim

Irvington

Summary

Experienced Waitress skilled in delivering outstanding customer service and managing orders efficiently. Proven ability to enhance team performance and achieve high customer satisfaction ratings. Strong competencies in active listening and effective communication, even in high-pressure environments.

Quality Control Inspector with a strong focus on enhancing product quality in manufacturing settings. Committed to reducing production errors and boosting manufacturing success rates.

Overview

4
4
years of professional experience

Work History

Quality Control Inspector

Ren Seafood
Mobile
06.2025 - Current
  • Ensured compliance with customer requirements for all products before shipment.
  • Monitored production processes to maintain quality standards and documented inspection results.
  • Adhered to Good Manufacturing Practices guidelines consistently throughout operations.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Identified process improvement opportunities in existing procedures and equipment.

Waitress Supervisor

Thai Fusion
Mobile
02.2021 - 04.2025
  • Ensured accuracy of transactions by monitoring cash register operations during shifts.
  • Conducted analysis of financial reports for management review, focusing on sales data and labor costs.
  • Executed opening and closing procedures, including restocking shelves and cleaning kitchen equipment.
  • Regularly assessed stock levels to guarantee sufficient supplies were always available.
  • Addressed customer complaints in a professional manner for timely resolution.
  • Provided training for new staff on policies related to food safety and customer service.
  • Supervised food preparation processes to align with established quality standards.
  • Consistently upheld cleanliness and sanitation across all food and beverage products.

Education

High School Diploma -

Alma Bryant High School
Irvington
05-2025

Skills

  • Customer service and support
  • Data analysis
  • Quality assurance
  • Inventory oversight
  • Client engagement
  • Queue management
  • Relationship management
  • Customer outreach
  • Effective communication

Languages

Cambodian
Native/ Bilingual
English
Native/ Bilingual

Timeline

Quality Control Inspector

Ren Seafood
06.2025 - Current

Waitress Supervisor

Thai Fusion
02.2021 - 04.2025

High School Diploma -

Alma Bryant High School

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