Heather Locklear
Stanley,NC
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
27
27
years of professional experience
Work History
Teacher
N/A
Stanley, NC
01.2019 - Current
- Assessed student requirements and delivered customized educational experiences to support varied learning styles.
- Facilitated interactive classroom discussions that fostered critical thinking and collaborative learning.
- Analyzed student performance data to refine instructional approaches and address learning gaps effectively
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
CNA
Touchpoint Healthcare
01.2018 - 01.2019
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Facilitated smooth patient transitions from hospital settings to home ensuring continuity of care throughout the process.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Followed directions of licensed nurses to administer medications and treatments.
Commercial Driver
Auto Zone
Denver, NC
01.2015 - 01.2017
- Operated commercial vehicles to ensure timely delivery of products to various locations.
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
- Assisted in warehouse operations when not on the road, contributing to overall efficiency of the team.
- Collaborated with dispatchers to ensure timely deliveries while adjusting schedules as needed for unexpected delays or changes in priority orders.
- Provided assistance in loading/unloading cargo when required, exemplifying teamwork while minimizing downtime between deliveries.
- Developed lasting relationships with customers through consistent professionalism, punctuality, and a commitment to exceptional service.
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Improved client satisfaction by consistently meeting delivery deadlines and ensuring accurate order fulfillment.
Hostess
HMSHost
Charlotte, NC
01.2016 - 01.2016
- Monitored dining area for cleanliness, addressing any issues promptly to maintain standards.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Crew Member
Jack In The Box
01.2014 - 01.2015
Crew Member
Arby's
01.2011 - 01.2013
Cashier
Citco
01.2009 - 01.2010
Package Handler
Fedex
01.2008 - 01.2009
- Loaded and unloaded freight, ensuring accurate handling of packages.
- Collaborated with team members to meet daily operational targets.
Bartender
Ace's InZone
01.2005 - 01.2006
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Provided excellent customer service by engaging with patrons and addressing inquiries.
- Assisted in inventory management, restocking supplies as needed to support daily operations.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed knowledge of drink recipes, ensuring consistent quality and presentation.
Assistant
Signature Dry Cleaning
01.2005 - 01.2005
- Assisted in managing daily operations and workflow in dry cleaning facility.
- Operated specialized dry cleaning machinery, ensuring adherence to safety protocols.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Dispatcher
Eastway Wrecker Service
01.2002 - 01.2004
Housekeeper
Quality Inn & Suites
Cornelius, NC
01.1999 - 1999
- Cleaned and sanitized guest rooms, ensuring adherence to quality standards.
Education
GED -
Gaston College
Dallas, NCSkills
- Creative writing
- Artistic expression
- Proficient in organization
- Strong written communication
- Meticulous attention to detail
- Professional driving
- Hygiene maintenance
- Customer service commitment
- Cleaning and sanitation
- Exceptional organization
- Health and safety compliance
- Quality improvements
- Bloodborne pathogens
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Cleanliness standards
- Safe food handling
- Excellent oral and written communication
- Complex Problem-solving
- Multitasking and organization
- Adaptability and resilience
- Accurate record keeping
- Adherence to regulations
- Verbal and written communication
- Decision-making
- Order picking and processing
- Commercial driving
- Multitasking
- Critical thinking
- Active listening
- Dependable and cooperative
- Documentation and reporting
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Creative problem solving
- Task prioritization
- Self motivation
- Goal setting
- Professionalism
- Adaptability
- Continuous improvement
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$55000/yr - $200000/yrTimeline
Teacher
N/A
01.2019 - Current
CNA
Touchpoint Healthcare
01.2018 - 01.2019
Hostess
HMSHost
01.2016 - 01.2016
Commercial Driver
Auto Zone
01.2015 - 01.2017
Crew Member
Jack In The Box
01.2014 - 01.2015
Crew Member
Arby's
01.2011 - 01.2013
Cashier
Citco
01.2009 - 01.2010
Package Handler
Fedex
01.2008 - 01.2009
Bartender
Ace's InZone
01.2005 - 01.2006
Assistant
Signature Dry Cleaning
01.2005 - 01.2005
Dispatcher
Eastway Wrecker Service
01.2002 - 01.2004
Housekeeper
Quality Inn & Suites
01.1999 - 1999
GED -
Gaston College