Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Lodwick

Amazon Associate Fulfillment Center
Strafford,Missouri

Summary

Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships. Enthusiastic associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

20
20
years of professional experience

Work History

Order Fulfillment Associate

Amazon
10.2021 - Current
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Contributed to cost-saving initiatives by identifying opportunities for reusing shipping materials when appropriate.
  • Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
  • Reduced order processing time by consistently maintaining a clean and organized workspace.
  • Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Followed procedures at all times for personal and team safety.

Manager

R&S Repair
10.2003 - 09.2021
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

High School Diploma -

Aspire Online High School
Online
05.2001 -

Skills

Shipping procedures

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Timeline

Order Fulfillment Associate

Amazon
10.2021 - Current

Manager

R&S Repair
10.2003 - 09.2021

High School Diploma -

Aspire Online High School
05.2001 -

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Heather LodwickAmazon Associate Fulfillment Center