Heather Longbine
Melissa,TX
Summary
Driven by a results-focused approach, I leveraged my cooking and customer service skills at Jill Voles to enhance food quality and safety, significantly reducing waste. As a Bradley Method Childbirth Educator, I improved client satisfaction by personalizing education, demonstrating strong organizational and empathetic listening abilities. My background includes effectively managing inventory at Mikes Health Collection, showcasing my operational management and hospitality expertise. Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Holistic Cook
Jill Voles
Crested Butte, CO
08.2024 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
Bradley Method Childbirth Educator
Self
McKinney, TX
08.2008 - 08.2009
- Provided clients with practical tools for developing birth plans that align with their unique needs, preferences, and values.
- Collaborated with healthcare professionals to provide accurate information about hospital policies and procedures during childbirth preparation classes.
- Maintained certification requirements by attending professional development conferences, enhancing skills and staying current with industry trends.
- Built rapport with diverse groups of expectant families through empathetic listening skills, inclusive language usage, and cultural competency.
- Offered guidance on newborn care practices such as diapering, swaddling, feeding, and soothing techniques.
- Enhanced childbirth education by incorporating evidence-based practices and up-to-date research findings into lesson plans.
- Encouraged informed decision-making by providing objective information about potential medical interventions during labor, benefits and risks associated with each option.
- Supported clients'' mental well-being by teaching relaxation techniques tailored specifically for use during pregnancy and childbirth.
- Developed comprehensive curricula for prenatal, postpartum, and breastfeeding support classes to ensure well-rounded education.
- Advised expectant parents regarding available birthing options including home births, birthing centers, or hospital deliveries.
- Coordinated with healthcare providers to ensure clients received seamless and comprehensive prenatal care throughout their pregnancies.
- Developed curriculum with focus on cultural sensitivity and awareness of family values and goals.
- Delivered objective childbirth information and resources for birthing facilities and methods.
- Assisted families with objective and informative advice to aid in decision-making.
- Provided support and education to families by offering evidence-based learning programs.
- Promoted open communication among group members, fostering strong relationships between new parents within the community.
- Contributed to a positive birth experience for clients by educating them on their rights, options, and decision-making strategies during labor and delivery.
- Improved class retention rates by creating a welcoming and engaging learning environment for expectant parents.
- Increased client satisfaction by providing personalized attention and addressing individual needs in each class.
- Empowered clients with knowledge on various labor coping techniques to better prepare them for childbirth experiences.
Vitamin Clerk
Mikes Health Collection
McKinney, TX
11.2006 - 07.2007
- Worked closely with management to implement promotional strategies, driving sales growth in the vitamin department.
- Collaborated with the team to ensure proper inventory levels were maintained, reducing out-of-stock situations.
- Assisted customers in locating products, resulting in a more efficient shopping experience.
- Educated customers about the benefits of various vitamins and supplements, helping them make informed decisions regarding their health goals.
- Conducted regular stock checks to maintain accurate inventory records and minimize discrepancies.
- Handled customer inquiries and concerns with professionalism, ensuring their needs were met.
Education
High School Diploma -
Wylie High School
Abilene, TX05.1997
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Supply Restocking
- Hospitality and service industry background
- Beautiful presentation of food
- Allergen awareness
- Nutrition Awareness
- Recipes and menu planning
- Ingredient Selection
- Operations Management
- I Hire and train( and fire) all my medically fragile child nursing staff Also all her supplies and have coordinated over 16 successful surgeries I have done this for 14 years
Certification
Herbal academy
Bradley Method of Natural childbirth
Singer songwriter
I Gig regularly around Texas and some in Co. I write and play all my our material. I played at the yoga retreat I cooked for in Co. I am self taught. I play in a lot of songwriting competitions around and sometimes make the finals. I play at Deep Ellum arts festival every year for Dallas songwriters Association for which I am a member.
Languages
ASL
Native or Bilingual
Timeline
Holistic Cook
Jill Voles
08.2024 - 08.2024
Bradley Method Childbirth Educator
Self
08.2008 - 08.2009
Vitamin Clerk
Mikes Health Collection
11.2006 - 07.2007
High School Diploma -
Wylie High School