Heather Lynn
Barnegat,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and willing to take on added responsibilities to improve service delivery to clients and assist and support staff. Compassionate 7 year background supporting clients through crisis intervention and case planning. Proficient and efficient in preparing reports, writing grants, and drafting contracts.
Overview
7
7
years of professional experience
Work History
Social Work Supervisor
Ocean County Board Of Social Services
12.2020 - Current
- Monitored program performance and outcomes for successful delivery of services.
- Provided leadership, guidance and support to staff members.
- Implemented strategies to increase public awareness of social and community service programs.
- Analyzed trends and data to inform decision-making and program development.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Developed and implemented training programs for staff.
Social Worker
Ocean County Board Of Social Services
11.2016 - 12.2020
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients to assure respected rights and wishes.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Documented client progress and activities in accordance with agency policies and procedures.
Education
Bachelor of Arts - Criminal Justice: Forensic Psychology
Stockton University
Pomona, NJ05.2010
Skills
- Grant Writing
- Written and Verbal Communication
- Critical Thinking
- Community Outreach
- Budget Administration
- Quality Assurance
Accomplishments
- Collaborated with team of community providers to outreach and provide vital services to members of a senior homeless encampment.
- Used Microsoft Excel to develop a grant tracking database that improved efficiency and reduced the opportunity for accounting errors.
- Wrote compelling reports detailing trends, and statistics with sound recommendations which once implemented improved service delivery and expanded available services for unpaid caregivers and aging and disabled individuals.
- Prepared annual requests for proposed funding.
- Successfully oversee and monitor the delivery of approximately 9 social service programs, two social service departments, totaling approximately 4.6 million dollars in services to consumers.
Timeline
Social Work Supervisor
Ocean County Board Of Social Services
12.2020 - Current
Social Worker
Ocean County Board Of Social Services
11.2016 - 12.2020
Bachelor of Arts - Criminal Justice: Forensic Psychology
Stockton University
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