Heather Johnson
Live Oak,CA
Life is something that happens to you while you’re making other plans.
Margaret Milar
Summary
Patient-oriented Phlebotomist offering 30 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Phlebotomy Instructor
CALRegional
Marysville, CA
08.2022 - 01.2024
- Instructed phlebotomy using interactive lectures and hands-on skills instruction in lab.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Practiced learner-centered instruction with goal of helping students succeed and continually learn.
- Kept records on student attendance and academic performance as well as emergency contacts and waivers in case of adverse laboratory events.
- Helped keep facility in compliance with school system guidelines and OSHA requirements.
- Evaluated and monitored progress of 22 students to promote positive outcomes.
Phlebotomist
Adventist Health And Rideout
Marysville, CA
04.2014 - 08.2022
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Transported specimens following established protocol for temperature and light.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Processed client payments and collected appropriate billing information.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Interacted with patients to gather and record data prior to blood draws.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Used heel and finger stick methods to obtain blood from capillaries.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Collected specimen samples and transported to laboratory for processing.
- Input medical and insurance information into database for inclusion in patient records.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
Phlebotomist
LabCorp
Sacramento, CA
10.2011 - 04.2014
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Processed client payments and collected appropriate billing information.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Interacted with patients to gather and record data prior to blood draws.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Input medical and insurance information into database for inclusion in patient records.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
Phlebotomist
Palo Alto VA Medical Center
Palo Alto, CA
03.2010 - 09.2011
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Transported specimens following established protocol for temperature and light.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Interacted with patients to gather and record data prior to blood draws.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Collected specimen samples and transported to laboratory for processing.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Education
Phlebotomy
05-2009
- 4.0 GPA
Skills
- Venipuncture Expertise
- Conflict Resolution Techniques
- Medical Terminology Understanding
- Patient Care
- Maintaining Patient Safety Standards
- Infection Control
- Blood Collection
- Specimen Preparation
- HIPAA Compliance
- Specimen Handling
- Communication Abilities
- Data Entry
Certification
CPT 1 - 05/2023 - 05/2025
BLS Provider - 10/2022 - 10/2024
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Phlebotomy Instructor - CALRegional
08.2022 - 01.2024
Phlebotomist - Adventist Health And Rideout
04.2014 - 08.2022
Phlebotomist - LabCorp
10.2011 - 04.2014
Phlebotomist - Palo Alto VA Medical Center
03.2010 - 09.2011
Institute For Business And Technology - , Phlebotomy