Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Timeline
Heather Johnson

Heather Johnson

Live Oak,CA
Life is something that happens to you while you’re making other plans.
Margaret Milar

Summary

Patient-oriented Phlebotomist offering 30 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Phlebotomy Instructor

CALRegional
Marysville, CA
08.2022 - 01.2024
  • Instructed phlebotomy using interactive lectures and hands-on skills instruction in lab.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Practiced learner-centered instruction with goal of helping students succeed and continually learn.
  • Kept records on student attendance and academic performance as well as emergency contacts and waivers in case of adverse laboratory events.
  • Helped keep facility in compliance with school system guidelines and OSHA requirements.
  • Evaluated and monitored progress of 22 students to promote positive outcomes.

Phlebotomist

Adventist Health And Rideout
Marysville, CA
04.2014 - 08.2022
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Transported specimens following established protocol for temperature and light.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared and packaged specimens for courier transport.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Processed client payments and collected appropriate billing information.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Interacted with patients to gather and record data prior to blood draws.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Used heel and finger stick methods to obtain blood from capillaries.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Collected specimen samples and transported to laboratory for processing.
  • Input medical and insurance information into database for inclusion in patient records.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.

Phlebotomist

LabCorp
Sacramento, CA
10.2011 - 04.2014
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Prepared and packaged specimens for courier transport.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Processed client payments and collected appropriate billing information.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Interacted with patients to gather and record data prior to blood draws.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Input medical and insurance information into database for inclusion in patient records.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Mentored newly hired medical personnel in phlebotomy techniques and protocols.

Phlebotomist

Palo Alto VA Medical Center
Palo Alto, CA
03.2010 - 09.2011
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Transported specimens following established protocol for temperature and light.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared and packaged specimens for courier transport.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Interacted with patients to gather and record data prior to blood draws.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Collected specimen samples and transported to laboratory for processing.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.

Education

Phlebotomy

Institute For Business And Technology, Santa Clara, CA
05-2009
  • 4.0 GPA

Skills

  • Venipuncture Expertise
  • Conflict Resolution Techniques
  • Medical Terminology Understanding
  • Patient Care
  • Maintaining Patient Safety Standards
  • Infection Control
  • Blood Collection
  • Specimen Preparation
  • HIPAA Compliance
  • Specimen Handling
  • Communication Abilities
  • Data Entry

Certification

CPT 1 - 05/2023 - 05/2025

BLS Provider - 10/2022 - 10/2024

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Phlebotomy Instructor - CALRegional
08.2022 - 01.2024
Phlebotomist - Adventist Health And Rideout
04.2014 - 08.2022
Phlebotomist - LabCorp
10.2011 - 04.2014
Phlebotomist - Palo Alto VA Medical Center
03.2010 - 09.2011
Institute For Business And Technology - , Phlebotomy
Heather Johnson