Valeria Esquivel
Rio Vista,TX
Summary
Hardworking healthcare professional with more than 5 years of experience in a medical administration and office management. Highly organized multitasker able to thrive under pressure with ease always ensuring patient care. Bilingual technician who is fluent, but not limited to, english and Spanish. BLS and CPR certified with in-depth knowledge of human anatomy and physiology. Experience as a Certified Phlebotomist, Patient Care Technician, Certified Nurse Aid, and Imaging Clinical Coordinator.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA, PCT, Phlebotomy Instructor
Texana Training Solutions
01.2025 - Current
- Facilitate student learning by clearly communicating course requirements and maintaining adherence to institutional grading standards.
- Establish and upheld rigorous standards in academic and scholarly excellence.
- Guide class discussions focused on key topics within the instructor's field of expertise, fostering critical thinking and academic growth.
- Engage in comprehensive curriculum development and assessment to support effective teaching and learning outcomes.
- Review and implemented course syllabi and textbooks to support effective teaching and learning outcomes.
- Implement lesson plans for assigned classes, ensuring alignment with educational standards and objectives.
- Conduct regular inspections and maintenance of work areas and equipment to uphold safety standards and functionality.
- Manage paperwork submission processes to maintain compliance and operational efficiency.
Patient Services Coordinator
Cook Children's Home Health
02.2023 - 08.2024
- Process incoming referrals and routes for delivery of durable medical equipment (DME), pharmacy medications, supplies and notifies appropriate personnel upon completion
- Verifies insurance coverage monthly and updates the database.
- Developed relationships with referral sources to facilitate seamless product delivery and support services.
- Implemented process improvements that enhanced order fulfillment efficiency and reduced turnaround times.
- Update patient information in EMR system to ensure accurate information of the patient Obtain benefit eligibility information and prior authorization from all third-party payers.
- Review and log all certificates of medical necessity (CMN) Maintain knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers, and departmental/System policies and procedures
- Maintained accurate patient records using electronic health record (EHR) systems to ensure data integrity.
Lead Patient Coordinator
Akumin Imaging
12.2020 - 02.2023
- Coordinate patient scheduling to optimize clinic workflow and reduce wait times.
- Implement electronic health record systems to enhance patient data management and accessibility.
- Trained and mentored new staff on best practices for patient interaction and care coordination.
- Develop standardized protocols for handling patient inquiries, improving response efficiency.
- Led initiatives to improve appointment confirmation processes, reducing no-show rates significantly.
- Monitor compliance with health regulations, ensuring adherence to quality assurance standards in patient care.
- Ensure compliance with HIPAA regulations by implementing secure recordkeeping practices and training staff on proper handling of sensitive patient information.
Certified Phlebotomy Technician
BPL Plasma
05.2020 - 12.2020
- Collected blood samples using venipuncture and capillary techniques to ensure patient safety and comfort.
- Maintained accurate records of donor information and specimen handling per regulatory standards.
- Trained new staff on phlebotomy procedures, ensuring compliance with safety protocols and best practices.
- Conducted quality control checks on equipment, minimizing downtime and ensuring operational efficiency.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
Education
Certificate of Technical Studies - Nurse Aid
Texana Training Solution
BurlesonHigh School Diploma -
Burges High
El Paso, TX05-2025
Certificate of Technical Studies - Patient Care Technician
Texana Training Solutions
BurlesonCertificate of Technical Studies - Phlebotomy
Phlebotomy Usa
Fort Worth 05-2023
Skills
- Time management
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Clinical documentation
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Patient hygiene assistance
- EMR / EHR
- Order of draw
- Specimen handling
- Venipuncture expertise
- Scheduling appointments
- Insurance verification
- Data entry proficiency
- Strong leadership
- Multitasking
- Verbal and written communication
Certification
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
CNA, PCT, Phlebotomy Instructor
Texana Training Solutions
01.2025 - Current
Patient Services Coordinator
Cook Children's Home Health
02.2023 - 08.2024
Lead Patient Coordinator
Akumin Imaging
12.2020 - 02.2023
Certified Phlebotomy Technician
BPL Plasma
05.2020 - 12.2020
Certificate of Technical Studies - Nurse Aid
Texana Training Solution
High School Diploma -
Burges High
Certificate of Technical Studies - Patient Care Technician
Texana Training Solutions
Certificate of Technical Studies - Phlebotomy
Phlebotomy Usa