Teresa Kelly
Princeton
Summary
Experienced in providing exceptional customer service and patient care with a strong focus on reliability and teamwork. Proficient in handling cash transactions, maintaining cleanliness, and supporting patients with daily living activities. Looking to have a hands-on experience in helping save lives while keeping a calm, kind atmosphere for people to feel safe, heard, and just as excited as I am to impact lives. I have excellent bedside manner and understand the values of patients feeling safe and heard within the healthcare setting, especially when under distress or fear. I provide comfort while performing activities of daily living, obtaining vitals signs, bladders scans, blood sugars, and other tasks asked of me. I do so while giving patients the respect and dignity they deserve.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PCT/CNA
OSF St. Elizabeth Medical Center
Peru, IL
04.2026 - Current
- Assisted nursing staff in delivering patient care and monitoring vital signs.
- Coordinated patient transportation after discharge
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained accurate documentation of patient information and treatment plans.
- Educated patients and families on post-care instructions and health management strategies.
- Perform activities of daily living
- Perform bladder scans, take blood sugars, and take vital signs
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Supported patients' daily living activities, improving their hospital stay experience.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Answer call lights in a positive and proficient manner
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Cashier/Food Preparer
Didoughs Twisted Pretzel Co.
Princeton, Illinois
05.2021 - Current
- Operated cash payments and accurately processed payments
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash and credit cards
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Processed customer orders and ensured the accuracy of their purchases.
- Enforced store safety and cleanliness standards, reducing hazards.
- Prepared all food and drinks in a proficient manner
CNA
Liberty Village
Princeton
12.2022 - 12.2023
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Developed trusting relationships and provided emotional support to patients and families.
- Respected patient privacy rights while providing care services.
- Demonstrated proficiency in patient transfer techniques using wheelchairs, gurneys and lifts.
- Reported any change in patient condition promptly to the nurse supervisor.
- Collaborated with nursing staff to ensure quality care delivery to patients.
- Managed multiple tasks effectively while maintaining composure under pressure situations.
- Developed positive relationships with residents by providing compassionate care.
- Exhibited excellent communication skills when interacting with patients and their families.
- Provided personal care and hygiene assistance to patients, including bathing, grooming, dressing and toileting.
- Provided emotional support and encouragement to enhance self-esteem of patients.
- Turned and repositioned bedridden patients.
- Prepared and served food trays.
- Recorded height and weight of patients.
- Supplied, collected and emptied bedpans.
- Shaved residents
- Watched and charted behaviors
- Cared for Alzheimer/Dementia residents for majority of job
Education
High School Diploma -
Princeton High School
Princeton, IL05-2024
Associate of Science -
Illinois Valley Community College
Oglesby, IL05-2026
Skills
- Customer service
- Cleaning and sanitizing
- Cash handling
- Patience and empathy
- Time management skills
- Work ethic and integrity
- Attention to detail
- Reliability and punctuality
- Team collaboration
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Patient care
- Vital signs monitoring
- Feeding assistance
- Bathing assistance
- Patient transfers
- Dressing assistance
- Emotional support
- Basic life support
- Active listening
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Multitasking and organization
- Critical thinking
- Patient advocacy
- Conflict resolution
- Health monitoring
- Toileting assistance
- Lifting and transferring
- Safety precautions
- Bedside manner
- Trustworthy companion
- Healthcare ethics
- CPR certification
- Patient observation
- Blood glucose testing
- Catheter care
- ADL support
- Specimen collection
- Infection control
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Compassionate care
- Body mechanics knowledge
- Monitoring patient conditions
- Bed preparation
- Vitals documentation
- Time management
- HIPAA compliance
- Patient-focused care
- Recording vital signs
- Empathy and compassionate care
- Calm under stress
- Direct patient care
- Electronic charting
- Emotional and social support
- Activities of daily living ADL support
- Supporting personal needs
- CNA certification
- Medical terminology
- Phlebotomy certification
Accomplishments
-I was rewarded Cum Laude at graduation for the duration of my time at IVCC obtaining my Associates Degree to now further my education into nursing
-I was praised with Serving with Compassion-Personalized Experience from a patient at OSF SEMC
-I was recognized by my supervisor for Ministry Sustainability during a "high acuity shift" at OSF SEMC
Certification
- Certified Nursing Assistant
- Phlebotomy Certification
Timeline
PCT/CNA
OSF St. Elizabeth Medical Center
04.2026 - Current
CNA
Liberty Village
12.2022 - 12.2023
Cashier/Food Preparer
Didoughs Twisted Pretzel Co.
05.2021 - Current
High School Diploma -
Princeton High School
Associate of Science -
Illinois Valley Community College