Heather Mack
Knoxville,TN
Summary
Registered radiographic technologist, freshly graduated and ready to take on new challenges and advance my skills. Strong work ethic, adaptability, and great interpersonal skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student
Indian Path Community Hospital
Kingsport, TN
02.2023 - 07.2024
- Setting up the x-ray room for specific procedures according to protocols.
- Verified patient information, including name, medical record number, and date of birth, prior to performing any procedure or examination.
- Transporting patients by bed or wheelchair to the x-ray room or bringing the portable x-ray machine to the patients.
- Explaining the procedure to the patients.
- Properly positioning patients and manipulating x-ray equipment for adequate x-ray images.
- Monitored patients during examinations and ensured their comfort at all times.
- Performed radiographic exams on patients of all ages in accordance with established protocols.
- Evaluated images for technical quality and consistency with physician orders.
- Maintained a clean work environment by adhering to infection control policies and procedures.
Pet Sitter
Professional Pet Friends, LLC
Knoxville, TN
05.2022 - 12.2022
- Punctually arrived to clients' homes for appointment times.
- Carefully followed client instructions on pet care.
- Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
- Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
Kennel Technician
All Kreatures Pet Care
Knoxville, TN
02.2021 - 11.2021
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Inspected kennels regularly for any possible health hazards or maintenance concerns.
- Organized supplies needed for daily operations of the kennel facility.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Maintained records of animal feedings, treatments and other updates.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
Kennel Technician
Bluegrass Animal Hospital
Knoxville, TN
08.2020 - 01.2021
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Performed grooming services such as brushing fur coats, trimming nails, and baths.
- Responded to emergency situations in a timely manner while following safety protocols.
- Assisted veterinarians with medical procedures such as vaccinations and spaying and neutering.
- Maintained records of animal feedings, treatments and other updates.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Walked animals outside to avoid accidents in play areas or bedding.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Supported animal health by keeping areas clean, neat and properly sanitized.
Zoo Keeper
Grandfather Mountain Stewardship Foundation
Linville, NC
03.2018 - 11.2020
- Performed the daily tasks required to keep the zoo animals fed, watered, and enriched.
- Prepared food to meet needs of animals under care with appropriate meals.
- Ensured compliance with all applicable laws regarding the humane treatment of zoo animals.
- Educated visitors on animal behavior, conservation efforts, and safety guidelines.
- Repaired damaged fencing or other structures within animal enclosures.
- Monitored animal health through physical examinations and laboratory tests.
- Administered medications prescribed by veterinarians to sick or injured animals.
- Observed animals for signs of distress or illness and reported any changes in behavior to supervisors.
- Trained specific animals for educational programs and vet visits.
- Trained animals to follow feeding and safety procedures with operant conditioning.
- Developed enrichment activities for zoo inhabitants that encourage natural behaviors.
- Cleansed and disinfected animal enclosures, cages, and habitats according to protocols to prevent parasites.
- Worked closely with veterinarians during medical procedures on zoo inhabitants.
- Worked as a team with other zookeepers.
- Responded quickly to emergency situations involving injured or distressed animals.
- Maintained detailed records of animal care activities, diet plans, medical treatments, and behaviors.
Education
Associate of Science - Radiography
South College
Knoxville, TN06-2024
Bachelor of Science - Wildlife Biology
Charleston Southern University
Charleston, SC05-2017
High School Diploma -
Swansea High School
Swansea, SC05-2013
Skills
- Radiation safety
- Operating x-ray equipment
- Interpersonal skills
- HIPAA Compliance
- Diagnostic Imaging
- Patient Positioning
- Anatomy and Physiology
- Verbal and written communication
- Patient care
Certification
- Certified Radiologic Technologist (ARRT, July 2024)
- Basic Life Support certification (American Heart Association, January 2023)
Timeline
Student
Indian Path Community Hospital
02.2023 - 07.2024
Pet Sitter
Professional Pet Friends, LLC
05.2022 - 12.2022
Kennel Technician
All Kreatures Pet Care
02.2021 - 11.2021
Kennel Technician
Bluegrass Animal Hospital
08.2020 - 01.2021
Zoo Keeper
Grandfather Mountain Stewardship Foundation
03.2018 - 11.2020
Associate of Science - Radiography
South College
Bachelor of Science - Wildlife Biology
Charleston Southern University
High School Diploma -
Swansea High School
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