Heather Magliocca
Boonville,CA
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Compassionate with a focus on high quality patient centered care during in experiences in nursing clinical, hospital bedside care (acute) , and outpatient care.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Patient Care Technician, CCHT
US Renal Care
Utica, NY
04.2025 - Current
- Monitored vital signs and documented changes in patient condition.
- Prepared and sanitized equipment for dialysis procedures.
- Communicated effectively with team members regarding patient needs.
- Ensured compliance with safety protocols and infection control measures.
- Obtained patient vital signs and reported results to staff nurse or charge nurse to identify changes from prior measurements.
- Observed changes in patient's conditions and reported any abnormalities to the RN/charge on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Participated in quality improvement activities within the department.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Maintained accurate records of patient treatments, including the type of treatment received, duration of treatment and any other relevant information.
- Monitored patient reactions and machine operation during dialysis treatment.
Patient Care Technician - Nurse Extern
Mohawk Valley Health System - Wynn Hospital
Utica, NY
11.2024 - 03.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily activities and personal hygiene needs.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to ensure quality patient care.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Provided emotional support for patients and families during difficult times.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Obtained vital signs and checked blood glucose levels of assigned patients.
- Demonstrated knowledge of infection control protocols while providing patient care services.
Education
Some College (No Degree) - Allied Health
SUNY Jefferson
Watertown, NYAssociate of Science - Nursing
Saint Elizabeth College of Nursing
Utica, NYSkills
- Time management
- Emotional support
- Critical Thinking
- CPR certification
- Patient centered care
Certification
Basic Life Support
Timeline
Patient Care Technician, CCHT
US Renal Care
04.2025 - Current
Patient Care Technician - Nurse Extern
Mohawk Valley Health System - Wynn Hospital
11.2024 - 03.2025
Some College (No Degree) - Allied Health
SUNY Jefferson
Associate of Science - Nursing
Saint Elizabeth College of Nursing