Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Harrison

Palm Coast

Summary

Results-oriented Quality Improvement Coordinator recognized for exceptional productivity and task efficiency. Proficient in process optimization and data analysis, ensuring compliance with regulatory standards. Effective communicator and collaborator, dedicated to advancing continuous improvement efforts.

Overview

8
8
years of professional experience

Work History

Quality Improvement Coordinator, Registered Nurse

AdventHealth Hospice
04.2025 - Current
  • Developed quality improvement plans to enhance patient care processes.
  • Collaborated with healthcare teams to pinpoint process improvement opportunities.
  • Analyzed data to evaluate effectiveness of quality initiatives and programs.
  • Coordinated audits to ensure compliance with regulatory standards.
  • Reviewed policies and procedures to align with best industry practices.
  • Evaluated existing processes to identify potential enhancement areas.
  • Monitored change implementation and tracked progress using performance metrics.
  • Recommended modifications based on audit findings.

Hospice Patient Care Manager, Registered Nurse

AdventHealth Hospice
08.2023 - 04.2025
  • Managed interdisciplinary team to deliver high-quality patient care services.
  • Developed performance improvement plans with clear completion timelines.
  • Conducted data analysis utilizing EPIC reports for CMS and JCAHO compliance.
  • Tracked adverse patient events to pinpoint areas for enhancement.
  • Participated in policy development and implementation for patient care services.
  • Oversaw documentation processes to maintain healthcare compliance standards.

After hours, Registered Nurse

AdventHealth Hospice
08.2022 - 10.2023
  • Assessed and updated care plans to align with patient needs and CMS guidelines.
  • Supervised nursing staff, ensuring effective relief of management responsibilities.
  • Educated patients, families, and caregivers on end-of-life disease processes.
  • Collaborated with families and interdisciplinary teams to deliver exceptional patient care.

Obstetrics, Registered Nurse

AdventHealth
<ul> <li>Delivered high-quality care to pregnant patients during labor and delivery.</li> <li>Monitored fetal heart rates and maternal vital signs throughout birthing process.</li> <li>Assisted with emergency procedures to ensure patient safety and comfort during crises.</li> </ul>
05.2021 - 07.2022
  • Delivered high-quality care to pregnant patients during labor and delivery.
  • Monitored fetal heart rates and maternal vital signs throughout birthing process.
  • Assisted with emergency procedures to ensure patient safety and comfort during crises.

Renal Care Unit and Obstetrics, Registered Nurse

Flagler Health
07.2017 - 01.2022
  • Delivered direct patient care for antepartum, laboring, and postpartum patients.
  • Conducted newborn screenings to ensure early detection of health issues.
  • Served as charge nurse in manager's absence, overseeing unit operations.
  • Assisted with complications, implementing timely interventions for optimal outcomes.
  • Guided mothers on recovery processes and infant care essentials.

Education

Bachelor - Nursing

University of North Florida
Jacksonville, Florida
04.2017

Skills

  • Quality improvement and data analysis
  • Regulatory compliance
  • Performance metrics and policy development
  • Interdisciplinary collaboration

Timeline

Quality Improvement Coordinator, Registered Nurse

AdventHealth Hospice
04.2025 - Current

Hospice Patient Care Manager, Registered Nurse

AdventHealth Hospice
08.2023 - 04.2025

After hours, Registered Nurse

AdventHealth Hospice
08.2022 - 10.2023

Obstetrics, Registered Nurse

AdventHealth
05.2021 - 07.2022

Renal Care Unit and Obstetrics, Registered Nurse

Flagler Health
07.2017 - 01.2022

Bachelor - Nursing

University of North Florida

Similar Profiles

CREATE PROFILE