Summary
Overview
Work History
Education
Skills
Timeline
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Heather Martin

Mashpee,United States

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Strong work ethic and ready to contribute to a dynamic team and make a positive impact.

Overview

7
7
years of professional experience

Work History

Kitchen Manager

Zoe's pizza
Mashpee, MA
01.2019 - Current
  • Conducted comprehensive training sessions for staff members on food preparation, money handling, and cleaning duties to optimize restaurant performance.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Maintained precise documentation of food costs, labor costs, waste management, and associated expenditures.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.

Lead Professional House Cleaner

Innisbrook Golf Course
Palm Harbor, FL
01.2018 - 01.2019
  • Enforcing company policies related to health and safety regulations while performing duties.
  • Training new employees in proper methods of house-cleaning services.
  • Leading a team of house cleaners in completing assigned tasks within the allotted time frame.

Crew Member

Checkers Restaurant
New Port Richey, FL
01.2017 - 01.2018
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Adhered to health department regulations regarding food handling procedures.
  • Assisted management team with inventory counts of food products and beverage supplies.

Education

Management Certification

Servsafe
Hyannis, MA
01-2020

CPR & AED Certified

Emergency Care & Safety Institute
Yarmouth, MA
12-2019

Countryside High School
Clearwater, FL
06-2007

Skills

  • Health Code Compliance
  • Kitchen Management
  • Quality Assurance
  • Multitasking and Organization
  • Staff Training and Development
  • Inventory Management
  • Staff Supervision
  • ServSafe Certification

Timeline

Kitchen Manager

Zoe's pizza
01.2019 - Current

Lead Professional House Cleaner

Innisbrook Golf Course
01.2018 - 01.2019

Crew Member

Checkers Restaurant
01.2017 - 01.2018

Management Certification

Servsafe

CPR & AED Certified

Emergency Care & Safety Institute

Countryside High School

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