Heather Mattioli
Sound Electronics
Spanaway,WA
9
years of professional experience
Enthusiastic and detail-oriented low voltage electrician specializing in fire alarm systems. Proven track record in installations, service, maintenance, troubleshooting and confidence testing; contributing to increased client satisfaction and retention.
Eagerly looking to transfer fire alarm system knowledge & experience, along with developing new CAD skills to the design of fire alarm plans.
Work History
Service & FA Inspection Technician
5 Months- Conducted routine inspections of fire alarm systems, ensuring compliance with safety regulations and enhancing overall safety standards.
- Maintained a strong attention to detail, resulting in accurate detection of code violations and potential hazards.
- Increased client retention by providing exceptional service during routine inspections, follow-ups, and emergency situations.
- Enhanced customer satisfaction by promptly addressing concerns and providing clear explanations of inspection results.
- Responded to maintenance calls and troubleshot devices.
Specialty Electrician & Project Assistant
1 Year 6 Months- Installed low voltage electrical systems in commercial and medical properties ensuring compliance with safety codes.
- Assisted in training electricians on fire alarm installation procedures, safety protocols, and code understanding.
- Assisted in the design of electrical layouts for new construction projects to optimize efficiency.
- Collaborated with team members to deliver projects on schedule while upholding high-quality standards.
- Assisted in the preparation of bid documents and submission packages for projects.
- Maintained a high level of attention to detail when reviewing blueprints, specifications, and other relevant documents required for accurate estimating work.
- Assisted in procurement processes by sourcing materials and obtaining vendor quotes for projects.
- Facilitated smooth project transitions from the design phase to construction by providing input during pre-construction meetings and working with team members to address any potential challenges.
- Developed training materials to enhance employee knowledge and skills of Fire Alarm Systems and Code
- Delivered engaging presentations that promoted learning retention among participants.
Low Voltage Technician & FA Design
3 Years 8 Months- Installed and maintained low voltage systems including fire alarms and security systems.
- Conducted completion & maintenance inspections to ensure compliance with safety standards and regulations.
- Collaborated with project managers to assess project requirements and timelines.
- Trained junior technicians on installation procedures and troubleshooting techniques.
- Evaluated Fire Alarm Install Plans for quality and accuracy, ensuring adherence to standards and codes.
- Conduct thorough site walks and assist in developing Fire Alarm Installation Plans for various buildings and locations.
Lead Fire Alarm Technician
4 Months- Installed and maintained fire alarm and other low voltage systems ensuring compliance with safety regulations.
- Maintained accurate inventory counts of all required tools and materials, ensuring availability for each project.
- Installed and maintained fire alarm systems ensuring compliance with safety regulations.
- Delivered high-quality workmanship by closely monitoring construction processes and maintaining a keen attention to detail.
- Trained and mentored junior staff on best practices and operational procedures.
Low Voltage Installer
4 Years 2 Months- Installed low voltage systems including audio, video, and security components.
- Conducted site surveys to assess installation requirements and determine optimal layouts.
- Collaborated with team members to troubleshoot technical issues effectively.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Trained junior installers on best practices for system installations and safety protocols.
- Conducted routine inspections to ensure compliance with safety regulations and standards.
- Installed and serviced fire alarm systems in commercial and multi-residential properties.
- Diagnosed malfunctions in fire alarm systems, implementing effective repairs and solutions.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Developed and maintained NICET (National Institute for Certification in Engineering Technology) Levels 1-2 Fire Alarm Certification.
Education
High School Diploma
Low Voltage Electrical Apprenticeship
Skills
NICET FAS 3 #147931
OSHA 30
WA E-06 #DILDIHC850W1
First Aid/ CPR
WA CDL Class A
Basic Welding
Timeline
Service & FA Inspection Technician
Sound Electronics
02.2026 - 07.2026Read More
Specialty Electrician & Project Assistant
Thompson Electrical Constructors
07.2024 - 01.2026Read More
Low Voltage Technician & FA Design
Red Hawk Fire Protection
09.2021 - 05.2025Read More
Lead Fire Alarm Technician
ABcom
04.2021 - 08.2021Read More
Low Voltage Installer
E Squared Systems
02.2017 - 04.2021Read More
IBEW 76 JATC
Low Voltage Electrical Apprenticeship
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Franklin Pierce High School
High School Diploma
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