Heather Mayhew
Morrisville
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Dynamic individual with hands-on experience in cleaning and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeping position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Coffee Assistant
Jenna Tatro Memorial Fund
06.2024 - Current
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Helped management keep adequate supply on hand by notifying of shortages.
Private Caregiver
Several Families
01.2021 - 01.2024
- Maintained clean, safe, and well-organized patient environment.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Built strong relationships with clients to deliver emotional support and companionship.
LPN Team Lead
Genisis Health Care
01.2019 - 01.2020
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Developed and implemented individualized patient care plans.
- Provided patient education on health care issues and prescribed medications.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
Education
LPN - Nursing
Vermont Technical School
Randolph, VT06-2009
High School Diploma -
Mount Anthony Union High School
Bennington, VT06-2003
Skills
- Proficient in cleaning and sanitizing
- Product upselling
- Team leadership
- Strong organizational skills
- Attention to detail
- Cross-functional collaboration
- Exceptional information retention
- High-quality client service
- Engaged listener
Timeline
Coffee Assistant
Jenna Tatro Memorial Fund
06.2024 - Current
Private Caregiver
Several Families
01.2021 - 01.2024
LPN Team Lead
Genisis Health Care
01.2019 - 01.2020
LPN - Nursing
Vermont Technical School
High School Diploma -
Mount Anthony Union High School
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