Zo’ï Graestonne
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Pursuing a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Coffee Assistant
Mad Eye Moo's Coffee Truck
03.2023 - 06.2023
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Promoted additional items with beverages, increasing store sales.
Bartender Assistant
Starr Elliott
02.2022 - 02.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked ID cards and verified bar guests were of legal age.
- Learned how to make wide variety of mixed drinks.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Operated POS system to collect payments from customers.
- Assisted in setting up and breaking down bar area for special events.
- Provided attentive service and proactively assessed guest needs.
- Engaged in suggestive selling and other sales techniques.
Designer
Graestonne Designs
07.2020 - Current
- Suggested enhancements to product design that would improve user experience.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Conceptualized creative designs for print materials, banners, and signs.
- Created artwork for product packaging and promotional materials.
- Created original artwork for range of print, web and video projects.
Barista
Starbucks/Albertson's
01.2019 - 01.2020
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Event photographer
Graestonne Images
05.2018 - Current
- Worked with clients for events creating memories and producing works for personal use, PR and marketing and social media
- Adjusted, modified and networked photos using digital and computer manipulative applications.
- Completed complex photo shoots at indoor and outdoor venues.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Experimented with different lighting effects to deliver unique images.
- Negotiated special prices with equipment suppliers and venue representatives for deep savings.
- Photographed high-quality images for various print and digital projects.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Customized photography strategies based on intended use and client preferences.
Barista/Creamery Associate
Safet's Gelato
05.2018 - 12.2018
- Greeted incoming customers and provided reliable, friendly customer service.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
General Associate's Degree - Cosmetology And Business
Regency Beauty Institute
Aurora, CO05-2014
Skills
- Relationship-based selling
- Coffee knowledge
- Tea appreciation
- Adaptive problem-solving
- Positive and professional
- Menu design
- Graphic design
- Proper food storage practices
- Detail-oriented focus
- Collaborative team management
Affiliations
- Revolution Radio/Freedom Slips
- Little Rescue on the Prairie - Colorado Cat Rescue
- Aaron LaCombe - Musician
- Mendon Hale - Musician
Certification
- Cosmetologist Certification
- Barista Certification
Timeline
Coffee Assistant
Mad Eye Moo's Coffee Truck
03.2023 - 06.2023
Bartender Assistant
Starr Elliott
02.2022 - 02.2023
Designer
Graestonne Designs
07.2020 - Current
Barista
Starbucks/Albertson's
01.2019 - 01.2020
Event photographer
Graestonne Images
05.2018 - Current
Barista/Creamery Associate
Safet's Gelato
05.2018 - 12.2018
General Associate's Degree - Cosmetology And Business
Regency Beauty Institute
Similar Profiles
Michael DickMichael Dick
Owner/Operator Truck Driver at MAD Truck LLCOwner/Operator Truck Driver at MAD Truck LLC
Dylan EtienneDylan Etienne
Barista at Mad Llama CoffeeBarista at Mad Llama Coffee
HEATH LAMONDHEATH LAMOND
Event Specialist at Kona Ice of Locust Grove & Travelin' Tom's Coffee TruckEvent Specialist at Kona Ice of Locust Grove & Travelin' Tom's Coffee Truck