Heather McConnell
St. Petersburg,FL
Summary
Sales professional with comprehensive knowledge of client acquisition and relationship-building. Proven track record of supporting sales teams and contributing to revenue growth. Known for strong team collaboration and adaptability in dynamic environments, consistently leveraging negotiation and customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Sales Representative – Orthopedics
ConMed Corporation
New York, NY
10.2022 - Current
- Represented extensive product portfolio ranging from sports medicine implants, Hall Surgical Power Instruments, fluid management, resection & ablation, MTF Biologics, BioBrace, and 4k Ultra High-Definition Visualization System
- Surpassed territory quota by 114% in 2024, generating $2M+ revenue
- Executed targeted outreach to surgeons, ASC administrators, and hospital stakeholders, driving 40+ product demonstrations with a 30% conversion rate
- Initiated and executed targeted outreach campaigns to surgeons, ASC administrators, and hospital stakeholders, resulting in 40+ product demonstrations and a 30% conversion rate
- Delivered live product presentations in operating rooms to surgeons and clinical teams, expanding usage and increasing account penetration by 25%
- Introduced BioBrace to four key ASC accounts, creating $150K in new sales within six months
- Partnered with Regional Director and marketing teams to identify and win high-potential accounts
Patient Care Technician – Medical Surgery/Telemetry Unit
Northwell Health | Peconic Bay Medical Center
Riverhead, NY
06.2020 - 10.2022
- Collected and documented vital signs, glucose levels, and EKG results to support timely clinical decisions
- Assisted nurses with bedside procedures, wound care, and patient mobility to ensure safe, efficient care
- Trained and mentored new PCT’s, improving onboarding and consistency if care
- Supported a high-volume unit by anticipating needs and improving patient satisfaction
- Earned Patient Care Technician of Excellence Award
Certified Nurse’s Aide
J.W Ruby Memorial Hospital
Morgantown, WV
- 12.2019
- Collected and documented vital signs including blood pressure, temperature, and blood glucose levels
- Ensured the accurate timely flow of information by maintaining thorough patient records and updating the health care team of patient status
Education
Bachelor of Science - Sport and Exercise Psychology
West Virginia University
Morgantown, WV05.2020
Skills
- Sales pipeline development & quota attainment
- Lead generation via phone, email, & CRM
- Forecasting and territory management
- Proficient in MS office, Google Workspace, and CRM platforms
- Sales presentations
- Objection handling
- Territory management
- Customer relationship building
Certification
- Results-driven Sales Executive with a proven track record of exceeding revenue targets and building strong client relationships – 2024
- Awarded $5000 sales bonus for exceeding 2M+ quota – December 2022, 2023
- Certified Home Health Aide – 2023, 2024, 2025
- Patient Care Technician of Excellence Award – May 2022
- CPR and BLS certified American Heart Association - May 2022
- Certified in Phlebotomy and EKG Technician - May 2020
Awards
Presidents List – Fall 2019, Dean’s List – Fall 2017, Spring 2018, WVU Competitive Cheerleading – Fall 2016
Timeline
Associate Sales Representative – Orthopedics
ConMed Corporation
10.2022 - Current
Patient Care Technician – Medical Surgery/Telemetry Unit
Northwell Health | Peconic Bay Medical Center
06.2020 - 10.2022
Certified Nurse’s Aide
J.W Ruby Memorial Hospital
- 12.2019
Bachelor of Science - Sport and Exercise Psychology
West Virginia University