Heather McCune
Cedarburg,WI
Summary
Seeking employment with a company where I can extend my specialties and career.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
11
11
years of professional experience
Work History
GM Area Lead
Meijer
Grafton, WI
08.2024 - Current
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Developed and implemented strategic initiatives to enhance sales growth and operational efficiency.
- Led cross-functional teams to improve inventory management and reduce stock discrepancies.
- Mentored department managers, fostering leadership skills and promoting a high-performance culture.
- Conducted performance evaluations, providing constructive feedback to drive employee development and engagement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Service Team Lead
Meijer
Grafton, WI
10.2022 - 02.2024
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced service delays.
- Analyzed team performance metrics to identify areas for improvement and develop action plans.
- Managed conflict resolution processes, fostering a positive work environment and team cohesion.
GM Pricing/Common Area Lead
Meijer
Oak Creek, WI
08.2018 - 10.2022
- Returned to Pricing/Common Area Lead from February 2024 - August 2024
- Led operational strategy to enhance inventory management and reduce waste across multiple departments.
- Follow corporate floorplans and planograms to complete all resets and transitions by set by date, including fixtures, merchandise and visual graphics.
- Plan, organize and set store-owned space
- Build strong relationships and communicate directly with third party vendors completing reset work in the store. Ensure vendors have all supplies they need (including shelf strips/tags, fixtures, graphics, etc.
- Research mis-ships, mis-selects, mis-directs, NOP for assigned areas.
- Execute the IMS process and work backstock to the sales floor; maintain backstock organization
- Execute hole scans and submit BOH adjustments after live load product has been worked
- Prepare sales floor and backroom for physical inventories
- Complete packaways as needed for seasonal or NOP product being held at the store
Pricing Team Member
Meijer
Kenosha, WI
05.2015 - 08.2018
- Making sure the prices on the items within the store are correct and accurate for the customers.
- Reviewed and updated price changes in the inventory management system accurately.
- Trained new team members on pricing procedures and best practices for accuracy
- Set promotional ads
- Execute price changes including permanent and clearance
- Perform ad audits as needed to ensure ad is correct and nothing was missed.
Education
High School Diploma -
St. Joseph High School
Kenosha, WI01-2002
Skills
- Work well with others to complete tasks at hand
- Can complete jobs & tasks on time, with a positive attitude
- Customer Service, Telephone Experience, Multiple computer skills as well
- Plan and align and adjust to changes of business needs
- Operations management
- Efficient multi-tasker
- Team leadership
- Time management
- Inventory control
- Employee scheduling
- Deadline oriented
- Strategic planning
Timeline
GM Area Lead
Meijer
08.2024 - Current
Service Team Lead
Meijer
10.2022 - 02.2024
GM Pricing/Common Area Lead
Meijer
08.2018 - 10.2022
Pricing Team Member
Meijer
05.2015 - 08.2018
High School Diploma -
St. Joseph High School