Heather McEachern
Hot Springs,AR
Summary
Proficient Emergency Medical Technician with over 8 years of experience in pre-hospital care. Skilled in patient assessments, operational protocol evaluations, and team training, ensuring effective communication and improved patient outcomes.
Overview
19
19
years of professional experience
Work History
Emergency Medical Technician
Advanced EMS
Minden, LA
02.2015 - Current
- Administered emergency medical care to patients in pre-hospital settings.
- Operated and maintained advanced life support equipment during emergency responses.
- Collaborated with healthcare professionals to ensure effective patient transport and continuity of care.
- Trained new EMTs on protocols, safety procedures, and equipment usage.
- Evaluated patient conditions and prioritized care based on severity of injuries or illnesses.
- Conducted regular assessments of operational protocols to enhance team efficiency and safety standards.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Manager
Circle K
Shreveport, LA
10.2007 - 11.2012
- Developed and implemented training programs to enhance team performance and customer service skills.
- Analyzed sales data to optimize inventory levels and improve product placement strategies.
- Fostered a positive work environment through effective communication and conflict resolution techniques.
- Evaluated employee performance, providing constructive feedback to support professional growth and development.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw daily operations and ensured compliance with company policies and safety regulations.
- Established strategic partnerships with local vendors to enhance product offerings and community engagement initiatives.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
EMT - Emergency Medicine
Kilgore College
Kilgore, TX01-2015
Associates Occupational Studies - Surgical Tech/General Studies
Career Technical College
Shreveport, LA03-2006
Skills
- Life support
- Emergency management
- Decision-making
- Vital monitoring
- CPR and first aid
- Prehospital care
- Vital signs monitoring
- Emergency response
- CPR certification
- Patient care
- Decision-making skills
Timeline
Emergency Medical Technician
Advanced EMS
02.2015 - Current
Manager
Circle K
10.2007 - 11.2012
EMT - Emergency Medicine
Kilgore College
Associates Occupational Studies - Surgical Tech/General Studies
Career Technical College