Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Merritt

Indianapolis,IN

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

Dispatcher

Meeks Logistics
1 2023 - 3 2024
  • Book loads, effective communication between brokers and drivers, price negotiation, filling out carrier packets

Dispatcher

Boss Transportation
12.2019 - 01.2023
  • Book loads, effective communication between brokers and drivers, price negotiation, filling out carrier packets

Team Leader

Southeastrans Inc
01.2017 - 10.2019
  • Answering incoming calls, handle customer complaints, booking appointments, communication with drivers from different companies

Customer Service Representative

Xerox
12.2015 - 02.2017
  • Take calls for Verizon wireless an assist customers will trouble shooting, billing, account changes

Education

High school diploma - none

Dalloway high school
01.2012 - 05.2012

Skills

Dispatch

Dispatching

Pallet Jack

Order Picker

Warehouse Experience

RF Scanner

Door-to-Door Experience

English

Order Picking

Driving

  • Dispatch Coordination
  • Data Entry
  • Customer Relations
  • Work Order Management

Certification

food handler certificate

Timeline

Dispatcher

Boss Transportation
12.2019 - 01.2023

Team Leader

Southeastrans Inc
01.2017 - 10.2019

Customer Service Representative

Xerox
12.2015 - 02.2017

High school diploma - none

Dalloway high school
01.2012 - 05.2012

Dispatcher

Meeks Logistics
1 2023 - 3 2024
food handler certificate
Driver's License
For hire endorsement
Heather Merritt