Heather Meyers
Paducah,KY
Summary
Dynamic professional with a strong background in healthcare coordination. Known for exceptional interpersonal skills and critical thinking, successfully facilitating communication between team members and patients to improve care quality and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Coordinator
Compassus Hospice
09.2024 - Current
- Coordinated daily operations for interdisciplinary care teams, ensuring effective communication and collaboration.
- Developed and maintained patient care schedules, optimizing resource allocation across multiple departments.
- Facilitated training sessions for new team members, enhancing onboarding processes and improving overall team performance.
- Implemented process improvements that streamlined documentation practices, increasing efficiency in patient record management.
- Assisted in the preparation of reports and presentations for leadership meetings, providing insights on team performance metrics.
- Managed inventory of medical supplies, ensuring timely availability to support patient care initiatives.
- Supported quality assurance efforts by conducting regular audits of documentation compliance and procedural adherence.
- Acted as a liaison between staff and management, addressing concerns and fostering a positive workplace culture.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Facilitated communication between patients and healthcare providers to improve satisfaction levels.
- Tracked and updated patient records using electronic health record systems for accuracy.
- Established a strong rapport with patients, families, and caregivers, providing emotional support and guidance during challenging times.
- Served as a trusted resource for patients, answering questions about their treatment plans and addressing concerns promptly.
- Promoted continuity of care by maintaining strong relationships with primary care physicians and other specialists involved in patients'' treatment teams.
Care Team Assistant
Fresenius
12.2022 - 09.2024
- Assisted healthcare team in patient scheduling and appointment coordination.
- Monitored and documented patient vital signs to ensure accurate health records.
- Supported patient care activities by preparing treatment areas and equipment.
- Collaborated with nursing staff to facilitate smooth communication regarding patient needs.
- Assisted in the preparation of treatment areas, maintaining cleanliness and organization to enhance patient safety.
- Managed inventory of medical supplies, ensuring availability for seamless operations and reducing delays in patient care.
- Facilitated effective communication between patients, families, and healthcare professionals to enhance overall satisfaction and engagement.
- Ensured continuity of care through diligent handoff reports during shift changes.
- Assisted nurses with daily tasks, streamlining workflows and improving overall efficiency in the care team.
- Performed routine vital sign checks, allowing nurses to focus on more complex tasks and increasing overall productivity.
- Collected blood and urine samples
Substitute Teacher
Metropolis Elementary School
01.2020 - 12.2022
- Delivered engaging lesson plans that aligned with curriculum standards.
- Managed classroom behavior to foster a positive learning environment.
- Adapted instructional strategies to meet diverse student needs.
- Collaborated with permanent staff to ensure continuity of education.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Education
Bachelor of Science - Health Care Management
Grand Canyon University
Phoenix, AZ07-2023
Associate of Arts -
West Kentucky Community And Technical College
Paducah, KY01-2021
Associate of Science -
West Kentucky Community And Technical College
Paducah, KY 01-2021
Skills
- Team motivation
- Workload balancing
- Schedule management
- Meeting leadership
- Desire for efficiency
- Passion for continuous learning
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Data entry
- Interpersonal skills
Certification
Medical Data Entry Certification
Medical Receptionist Certification
First Aid/CPR certified
Timeline
Team Coordinator
Compassus Hospice
09.2024 - Current
Care Team Assistant
Fresenius
12.2022 - 09.2024
Substitute Teacher
Metropolis Elementary School
01.2020 - 12.2022
Bachelor of Science - Health Care Management
Grand Canyon University
Associate of Arts -
West Kentucky Community And Technical College
Associate of Science -
West Kentucky Community And Technical College