Results-driven professional with a strong work ethic and proactive approach in management roles. Skilled in improving operational efficiency and team dynamics, contributing to enhanced performance and service delivery across diverse environments.
Work History
Deli Clerk
Publix
Cape Coral, Florida
2025 - 2026
Recognized by management for providing exceptional customer service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Receptionist /Lead Dispatcher
Gilkey Window Company Inc.
Chicago Ridge, Illinois
2007 - 2013
Managed phone calls, directing inquiries to appropriate departments to ensure timely responses.
Optimized time management with leads to improve response times.
Addressed administrative requests to facilitate efficient workflow across departments. from multiple departments.
Executed filing, faxing, and scanning tasks, contributing to streamlined office operations.
Provided comprehensive administrative support, including typing letters and organizing documents.
Supported copy and fax operations while rearranging schedules to optimize workflow.
Manager
Subway
Willow Springs, Illinois
2000 - 2007
Managed scheduling to optimize workflow and meet operational demands effectively.
Maintained operational consistency to ensure adherence to quality standards.
Trained staff on safety protocols to ensure compliance and reduce risks.
Analyzed merchandising strategies and calculated profits to drive sales performance improvements.
