Heather Mizner
Brightwood,OR
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a quick learner and get along well with others. I have over 10 years of experience in payroll and benefit management for a long term health care company. Looking for ways to increase my knowledge base and challenge myself to learn something new.
Overview
24
24
years of professional experience
Work History
Payroll and Benefits Specialist
Marquis Companies
Milwaukie, OR
01.2006 - Current
- Manage ACA requirements and reporting.
- Track and answer employee questions regarding to their voluntary benefits.
- Track the 401k elections for the company.
- Balance and print payroll for facilities.
- Home Office contact person for facility bookkeepers for payroll and benefit questions.
AT&T
Customer Service And Inventory Manager
Portland , OR
01.2005 - 01.2006
- Received phones into inventory and processed returns.
- Helped with store inventory.
- Customer Service including answering phones, helping with bill reviews and taking payments.
Zone Specialist
Babies R Us
Tigard, OR
01.2001 - 01.2005
- Department Manager
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
Sales Associate
Babies R Us
Clackamas , OR
01.1995 - 12.1997
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
Bachelor of Science - Psychology
Portland State University
Portland Or 06.2021
Associate of Science - Psychology
Clackamas Community College
Oregon City OR 06.1999
High School Diploma -
Centennial High School
Gresham OR 06.1997
Skills
- Benefits explanation
- New employee enrollment
- Employee benefits laws
- Proficient in Microsoft Office
- Proficient in Worxtime (aca tracking)
- Documentation and reporting
- Written and oral communication
- Organization and Time Management
- Decision Making
- Active Listening
Timeline
Payroll and Benefits Specialist
Marquis Companies
01.2006 - Current
AT&T
Customer Service And Inventory Manager
01.2005 - 01.2006
Zone Specialist
Babies R Us
01.2001 - 01.2005
Sales Associate
Babies R Us
01.1995 - 12.1997
Bachelor of Science - Psychology
Portland State University
Associate of Science - Psychology
Clackamas Community College
High School Diploma -
Centennial High School
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