Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Heather Morris

Summary

Skilled Bartender with exceptional Drink preparation skills. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Secret Lounge
12.2023 - 02.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Bobby's VIP Room
01.2022 - 12.2023
  • I worked directly with customers by mixing and serving drink orders
  • My responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies
  • I also supported my staff for anything they may have needed.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Craig's Lucky Tavern
03.2022 - 11.2022
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Barista/Cashier

Sweetheart Donuts
05.2020 - 10.2020
  • As a Barista I served beverages such as coffee, tea, and specialty beverages
  • I was responsible for taking customer orders and payments
  • I also clean and sanitize work areas, seating areas and equipment/tools
  • At times I would customize the baked goods with decorations requested for any orders.

Cashier

Wickiup Junction
08.2018 - 02.2020
  • As a cashier my responsibilities included receiving payments, issuing receipts, keeping track of all cash and credit transaction
  • I kept all the shelve and cooler filled with product and beverages, including alcohol beverages
  • I gave excellent customer service
  • Assisted vendors with placing their stock on the shelves.

Education

High school or equivalent - General Studies

Mohawk High School
Marcola, OR
06.2007

Skills

  • Performed excellent customer service, excelled in organization, great attendance and time management, high level of multitask abilities, and most of all, love being a team player
  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Customer service expertise
  • Responsible Alcohol Service
  • Handling Difficult Customers
  • Alcohol awareness
  • Food Service

Certification

  • OLCC
  • Oregon Food Handler

Timeline

Bartender

Secret Lounge
12.2023 - 02.2024

Bartender

Craig's Lucky Tavern
03.2022 - 11.2022

Bartender

Bobby's VIP Room
01.2022 - 12.2023

Barista/Cashier

Sweetheart Donuts
05.2020 - 10.2020

Cashier

Wickiup Junction
08.2018 - 02.2020

High school or equivalent - General Studies

Mohawk High School

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Heather Morris