Heather Muir
Gilbert,AZ
Summary
Talented Sales Representative with excellent lead generation potential and more than 18 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities.
Overview
18
18
years of professional experience
Work History
Account Manager
White Cap Construction Supply Inc.
09.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Packaging Consultant
Berlin Packaging, LLC
01.2019 - 01.2024
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
- Identified client needs, built relationships and overcame objections to drive sales.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Suggested enhancements to product design that would improve user experience.
Uniform Outside Sales Representative
CINTAS, Professional Uniform And Facility Services
11.2015 - 01.2019
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
- Brought in new customers and retained base through proactive management of individual needs.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Managed over 50 customer appointments weekly.
Beverage Sales Representative
Hensley Beverage Company
09.2007 - 11.2015
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
- Serviced existing accounts on regular basis to maximize revenue.
- Addressed each customers' needs and wants to recommend suitable product options.
Education
Some College (No Degree) - Business Management
Linn-Benton Community College
Albany, ORHigh School Diploma -
Thurston High School
Springfield, OR06.1997
Skills
- Complex Problem Solving
- Cost-saving Methods
- Critical Thinking
- Proficient in Sales Force and Dynamics
- Strategic account development
- Energetic and driven
- Superior organizational skills
Timeline
Account Manager
White Cap Construction Supply Inc.
09.2024 - Current
Packaging Consultant
Berlin Packaging, LLC
01.2019 - 01.2024
Uniform Outside Sales Representative
CINTAS, Professional Uniform And Facility Services
11.2015 - 01.2019
Beverage Sales Representative
Hensley Beverage Company
09.2007 - 11.2015
Some College (No Degree) - Business Management
Linn-Benton Community College
High School Diploma -
Thurston High School
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