Heather Muldoon

• Lead and manage customer projects from inception to completion while tracking milestones and ensuring the output of each project meets success criteria and business objectives.
• Serve as the primary point of contact for 15+ customers accounting for 110+ projects of varying scope and complexity.
• Plan and arrange meetings with external individuals and organizations, allowing all parties to meet and discuss project progress and questions.
• Drive cross functional initiatives to fulfill customer orders, ensuring that turnaround times, fulfillment and execution are delivered on time and within budget.
• Maintain project schedules by managing timelines and making proactive adjustments.
• Spearheaded customer project to implement and install twenty new customer DIA sites across the globe within a three month period.

• Collaborated and communicated with all stakeholders to support student achievement in and out of the classroom.
• Gathered and continually reviewed various means of data to assess student knowledge and growth
• Adapted and differentiated instruction based on students’ individual needs
• Promoted student questioning and discourse through hands-on opportunities and project-based tasks
• Developed and led school, district, and state professional development to communicate initiatives and innovative learning to other educators.