Heather Nash
Cordova,MD
Summary
Detail-oriented professional transitioning into sterile processing with 27 years of experience in high-compliance environments. Proven track record of adhering to safety protocols and quality standards while maintaining exceptional organization. Committed to delivering high-quality sterilization and effective infection control.
Overview
27
27
years of professional experience
Work History
Server
Fisherman's Inn
Grasonville, Maryland
04.1999 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Processed food and drink orders efficiently using point-of-sale systems to ensure timely service.
- Collaborated with kitchen staff to ensure prompt order delivery.
- Addressed guest complaints promptly, improving overall satisfaction and retention.
- Guided new servers through restaurant procedures and service standards to ensure consistent service quality.
- Communicated effectively with kitchen staff regarding dietary requests or allergies.
- Maintained cleanliness and organization of dining area and service stations.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
Education
Sterile Processing Technician - Sterile Processing
Chesapeake
Wye Mills, MD06-2026
Skills
- Infection control and compliance
- Patient safety protocols
- Effective communication
- PPE usage
- Packing and preparation
- Task prioritization
- Sterilization techniques
- Decontamination
Languages
English
Professional
Timeline
Server
Fisherman's Inn
04.1999 - Current
Sterile Processing Technician - Sterile Processing
Chesapeake