Heather N. Dowling
Patheon, Part of Thermo Fisher Scientific
Timmonsville,SC
1
Certification
14
years of professional experience
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Work History
Team Leader Material Operations
1 Year 2 Months- Led a group of material operations technicians and directed daily warehouse operations for the receipt, storage, and disbursement of materials within established guidelines.
- Ensure incoming materials are sampled and paperwork processed such that production is not negatively impacted. Resolve discrepancies with Purchasing, Accounting, and end users.
- Enter Incident Reports, variance and associated CAPAs.
- Utilize SAP to manage storage, movement and inventory transactions.
- Facilitated timely shipping of bulk intermediates, API samples, and equipment returns to adhere to approved company standards.
- Coordinate the receipt, safe storage, transfer and off-site disposal of recycled material, trash and hazardous waste.
- Assisted in managing daily logistics operations while ensuring compliance during client and FDA audits.
- Coordinated with shipping manager to oversee shipment schedules and relay client requests to project management.
Sr. Material Handler
7 Years 11 Months- Received raw materials.
- Oversaw and assisted in preparing materials for shipment, coordinating logistics to meet delivery timelines.
- Executed the sampling process for shipments to verify compliance with standards.
- Dangerous goods shipments
Sr. Process Technician II
4 Years 3 Months- Large Scale Manufacturing
- Small Scale Process Technician
- Pilot Plant Technician
Process Technician Apprenticeship Program
11 Months- Completed program, gaining comprehensive knowledge of large-scale manufacturing processes.
- Completed skill blocks in manufacturing techniques.
- Operated and maintained production equipment to ensure optimal performance and safety compliance.
- Monitored manufacturing processes, identifying deviations and implementing corrective actions promptly.
- Collaborated with cross-functional teams to streamline workflows and enhance operational efficiency.
Support Technician
10 Months- Conducted pre-weighing of raw materials for production accuracy
- Executed cleaning procedures for portable equipment and isolation booths to ensure operational efficiency
- Diagnosed and resolved technical issues across various systems to minimize downtime.
- Provided timely support for software applications and hardware, enhancing user productivity.
- Implemented process improvements that streamlined technical support workflows and increased efficiency.
Education
Diploma
Skills
Large and Small-Scale Manufacturing Operations
Logistics
Teamwork and collaboration
Problem-solving
Attention to detail
Certification
- Process Technician Apprenticeship Program - 2014
- Global Trade Compliance – 2022-05
- DOT/IATA and IMO Certifications – 2018 - present
Timeline
Team Leader Material Operations
Thermo Fisher Scientific, Patheon
07.2025 - CurrentRead More
Sr. Material Handler
Patheon, Part of Thermo Fisher Scientific
10.2018 - CurrentRead More
Sr. Process Technician II
Roche Carolina/Patheon
07.2014 - 10.2018Read More
Process Technician Apprenticeship Program
Roche Carolina
08.2013 - 07.2014Read More
Support Technician
Roche Carolina
10.2012 - 08.2013Read More
Walterboro High School
Diploma
Read More